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Invoice Life Cycle

Invoices can be in any one of the following states:
  • draft
  • unpaid
  • scheduled
  • partially paid
  • processing
  • canceled
  • paid

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Draft

An invoice is in the draft state when the process of creating an invoice has been initiated but the invoice has not been saved yet. For an invoice in the draft state, you can take the following actions from the Vendor Payments app:
  • Complete details (or edit the invoice)
  • Cancel

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Unpaid

The invoice has been uploaded to our system. A payout may be created, but not successfully paid against the invoice. Possible payout states:
  • Payout not yet created.
  • rejected
  • cancelled
  • failed
  • reversed
For an invoice in the unpaid state, you can take the following actions from the Vendor Payments app:
  • Pay Invoice
  • Edit Invoice
  • Mark as Paid
  • Cancel Invoice
  • Add File

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Scheduled

An invoice can be created and a corresponding payout can be scheduled. This is done in cases where payments are to be made on specific dates. For an invoice in the scheduled state, you can take the following actions from the Vendor Payments app:
  • Pay Remaining
  • Mark as Paid
  • Edit Details
  • Add File
Scheduled payouts can be canceled/approved/rejected from the Payouts app. This will automatically change the status of the invoice to unpaid.

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Partially Paid

Partial payouts are done in cases where an advance payment is requested or in cases where payments are made in EMIs. An invoice is moved to partially paid state in such cases. For an invoice in this state, you can take the following actions from the Vendor Payments app:
  • Pay Remaining
  • Mark as Paid
  • Edit Details
  • Add File
Invoices in this state can be canceled/approved/rejected from the Payouts app.

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Processing

The payment for the invoice is being processed. A payout is created and is being processed. Possible payout states:
  • pending
  • queued
  • processing
From the processing state, the invoice can go back to the unpaid state:
  • If you reject or cancel the payout.
  • If the payout fails or is reversed.
For an invoice in the processing state, you can take the following actions from the Vendor Payments app:
  • Edit Details
  • Add File
Invoices in this state can be canceled/approved/rejected from the Payouts app. A payout for the full amount is made against the invoice to your vendor. Possible payout state: processed. Once an invoice is paid, your vendor receives an email informing them about the payment. Shown below is a sample email that is sent to your vendor. You can perform the following actions on invoices in the paid state:
  • Edit Details
  • Add File

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Cancelled

You have manually cancelled the payout against the invoice from the Dashboard.
  • You can only cancel an invoice in the unpaid state.
  • You cannot cancel an invoice once a payout is made for it.

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Payout Life Cycle

After you pay an invoice, a payout is created. The payout created follows the same life cycle as a normal payout. Know more about payout life cycle and states.