Multi-bank Routing

• Payouts Pro instantly detects bank degradations and immediately switches between two or more RazorpayX powered Current Accounts or RazorpayX Lite, thus improving success rates.
• This process is entirely automated and you will receive the debit account number in the API and webhook responses informing you the account from which the payout was finally done.
• Your payments will no longer be stuck in processing.
• You can enable Payouts Pro if you have more than one bank account registered with RazorpayX (Current/Escrow/Lite).

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How It Works

Consider the following scenario:

• Name of the business: Acme Corp
• Number of accounts: 3
• The different accounts enabled and set in priority by Acme Corp for UPI:
  • Primary bank account: RBL Bank
  • First backup account: Yes Bank
  • Second backup account: RazorpayX Lite

If you do not have a backup current account or cannot open one, you can use RazorpayX Lite as your backup account. Let us consider a scenario where Acme Corp has initiated five payouts through UPI.

• After 3 payouts, RBL Bank which is the primary bank started facing a downtime.
• The remaining 2 payouts are now deducted from Yes Bank.
• While the payouts are being made via Yes Bank, we parallelly check whether the downtime has been resolved at RBL Bank.
• Once the downtime is resolved, the rest of the payouts are re-routed through RBL Bank.
• Else, they are processed from Yes Bank. This process is entirely automated and can be reconciled easily by accurately identifying the debit account number from the API and webhook responses.

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Set Account Preferences in Payouts Pro

You can view and set your account priorities.

4. You can view your accounts listed under each of IMPS, UPI and NEFT channels. This is the default setting.

Accounts are listed by default based on their transaction success rates. This means that the account listed first has had the most number of successful transactions historically.

5. Click Save Changes to save the default account priority settings.
6. Click Yes, save changes to confirm. All the payouts will now be routed based on the default account priorities.
7. You can also edit your preferences, add a new account or delete an account later.

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Edit Payout Account Preferences

You can edit the default settings and change your account preferences.

1. Log in to your RazorpayX Dashboard.
2. Go to Payout Pro by clicking User Icon→Account & Settings→Banking.
3. Click Get Started.
4. Click Edit Preferences on Payouts Pro. You will see the default listing of your accounts.
5. Hover over each bank account and use up/down arrows to move the bank up or down the list under each payment method.
6. Click Save changes to save your preferences or Cancel to continue editing.
7. To confirm, click Yes, save changes in the pop-up modal.

All the payouts will now be routed based on the changed account priorities.

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Add New Account

You can add your registered account(s) to Payouts Pro.

1. Log in to your RazorpayX Dashboard.
2. Go to Payout Pro by clicking User Icon→Account & Settings→Banking.
3. Click Get Started.
4. If you are unable to view all your accounts (those registered during RazorpayX account creation) listed on Payouts Pro, you can add them by clicking Add bank + immediately below the existing list of banks.
5. You can select the bank account from the drop-down list.
6. If you have registered only one account with RazorpayX, you will not see the Add bank + option.

The newly added account will be used for the subsequent payouts as per the priority you have set for it.

• Only those accounts registered by you during RazorpayX account creation can be added to Payouts Pro using Add bank option. Your accounts which are not registered with RazorpayX will not be listed when you click Add bank.
• To register a new account with RazorpayX, log in to your RazorpayX Dashboard , go to My Account & Settings → Banking → +ADD ACCOUNT.

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Delete Account

1. Log in to your RazorpayX Dashboard.
2. Go to Payout Pro by clicking User Icon→Account & Settings→Banking.
3. Click Get Started.
4. Go to Payouts Pro to view your accounts.
5. Hover over the bank account card that you want to delete, and click the delete icon next to it.
6. Click Remove account on the pop-up modal to confirm or Don’t remove account to cancel the action.

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Disable Payouts Pro

You can disable Payouts Pro if you no longer want to use the Multi-bank Routing feature.

1. Log in to your RazorpayX Dashboard.
2. Go to Payout Pro by clicking User Icon→Account & Settings→Banking.
3. Click Get Started.
4. Go to Payouts Pro
5. Click Disable Payouts Pro.
6. Click Disable in the pop-up modal to confirm or Don’t disable to cancel your action.

Once you disable Payouts Pro, the payouts will no longer use the Multi-bank Routing and will use only the selected account and channel.

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Widget

• The Payouts Pro widget displays the payout volumes, total number of payouts, transactions protected from downtimes and the success rates of transactions under each payout modes.
• The first account displayed here is the first account you registered with RazorpayX.
• Click View all account details to view the success rates of all your registered accounts.

For example, the following widget shows data available for two payment modes across the last 30 days: UPI and IMPS. You can read the widget data in the following manner:

• 7.5% more success rate, that is, success rates spiked to 97.3% from 88.8% due to Payouts Pro.
• 5.8k more payouts, that is, number of payouts increased by 5823 due to protection from bank downtimes.
• ₹ 22 Cr more volume, that is, volume of payouts increased from 297 Cr to 319 Cr.

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Reports

All the transactions made from different accounts, through this feature, are recorded accordingly. You can find the information when you generate reports from:

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Related Information

• About Payouts
• Open a Current Account