Appendix

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Reasons for Risky Orders

Given below is the list of possible reasons for risky orders.

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Key to be exposed via API | Detailed copy | Internal short key

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rto_prone_phone | High RTOs detected by phone number | high_phone_rto_merchant

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rto_prone_email | High RTOs detected by email | high_email_rto_merchant

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rto_prone_ip | High RTOs detected by IP address | high_ip_rto_merchant

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rto_prone_device | High RTOs detected by device | high_device_rto_merchant

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rto_prone_phone | High RTOs detected by phone number | high_phone_rto_global

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rto_prone_email | High RTOs detected by email | high_email_rto_global

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rto_prone_ip | High RTOs detected by IP address | high_ip_rto_global

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rto_prone_device | High RTOs detected by device | high_device_rto_global

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rto_prone_pincode | High RTOs detected by pincode | high_zipcode_rto_merchant

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rto_prone_pincode | High RTOs detected by pincode | high_zipcode_rto_global

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short_shipping_address | Short shipping address | short_shipping _address

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gibberish_detected_in_address | Gibberish detected in address | address_monkey_typed

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invalid_email_domain | Invalid email domain | email_temp_domain

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incomplete_pincode | Incomplete pincode | short_zipcode

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dummy_address_detected | Dummy address detected | test_in_address

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dummy_name_detected | Dummy name detected | test_in_name

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invalid_email_address | Invalid email address | invalid_email

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gibberish_detected_in_email | Gibberish detected in email | monkey_typed_email

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invalid_phone | Invalid phone number | invalid_phone

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invalid_pincode | Invalid pincode | invalid_zipcode

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address_pincode_state_mismatch | Incorrect pincode state entered | zipcode_address_state_mismatch

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incomplete_shipping_address | Incomplete shipping address | incomplete_shipping_address

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customer_phone_blocklisted | Customer phone blocklisted by merchant | phone_blocklisted

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customer_ip_blocklisted | IP blocklisted by merchant | ip_blocklisted

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customer_pincode_blocklisted | Customer pincode blocklisted by merchant | zipcode_blocklisted

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customer_email_blocklisted | Customer email blocklisted by merchant | email_blocklisted

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address_is_less_detailed | Address is less detailed | addressstaticfeatures_hasdigits

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address_is_less_detailed | Address is less detailed | addressstaticfeatures_countdigits

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address_is_less_detailed | Address is less detailed | addressstaticfeatures_lengthtodigitsratio

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address_line_2_missing | Address Line 2 missing | addressstaticfeatures_hassecondfield

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address_contains_invalid_characters | Address contains too many symbols | addressstaticfeatures_countsymbols

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address_is_less_detailed | Address is less detailed | addressstaticfeatures_countwords

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address_is_less_detailed | Address is less detailed | addressstaticfeatures_countcommas

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address_is_less_detailed | Address is less detailed | addressstaticfeatures_hashousefield

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address_building_name_absent | Address does not contain building name | addressstaticfeatures_hasbuildingfield

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address_locality_name_absent | Address does not contain locality name | addressstaticfeatures_haslocalityfield

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address_is_less_detailed | Address is less detailed | addressstaticfeatures_isdigitinshipaddress

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address_is_less_detailed | Address is less detailed | addressstaticfeatures_counttokens

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address_incorrect_pincode | Incorrect pincode entered | addressstaticfeatures_iszipcodenotgood

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address_is_less_detailed | Address is less detailed | addressstaticfeatures_isunitnumericinsociety

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address_is_less_detailed | Address is less detailed | addressstaticfeatures_isinformative

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address_pincode_city_mismatch | Incorrect pincode city entered | addressstaticfeatures_iscorrect

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rto_prone_area | Order placed for high RTO area | citystaticfeatures_citytier

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address_is_less_detailed | Address is less detailed | addressstaticfeatures_iscomplete

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address_is_less_detailed | Address is less detailed | addressstaticfeatures_maxwordratio

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address_is_less_detailed | Address is less detailed | addressstaticfeatures_maxwordsuccess

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address_is_less_detailed | Address is less detailed | addressstaticfeatures_maxseqbiwordcount

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address_is_less_detailed | Address is less detailed | addressstaticfeatures_maxseqbiwordratio

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address_is_less_detailed | Address is less detailed | addressstaticfeatures_maxbiwordcount

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address_is_less_detailed | Address is less detailed | addressstaticfeatures_maxbiwordratio

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address_is_less_detailed | Address is less detailed | addressstaticfeatures_mergescore

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short_email | Email is too short | emailstaticfeatures_length

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potential_fraud_email | Email has too many digits | emailstaticfeatures_countdigits

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order_placed_during_high_rto_period | Order placed during start/end of the month | generic_dayofmonth

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cod_prone_email | High COD orders from this email | emailmerchantfeatures_countcodorders

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cod_prone_email | Few prepaid orders from this email | emailmerchantfeatures_countprepaidorders

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cod_prone_email | Few prepaid orders from this email | emailglobalfeatures_countprepaidorders

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cod_prone_email | High COD orders from this email | emailglobalfeatures_countcodorders

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rto_prone_email | High RTOs from this email | emailglobalfeatures_rtopercent

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cod_prone_phone | High COD orders from this phone | phoneglobalfeatures_countcodorders

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rto_prone_phone | High RTO orders from this phone | phoneglobalfeatures_rtopercent

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rto_prone_phone | Less delivered orders from this phone | phoneglobalfeatures_deliveredpercent

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cod_prone_device | High COD orders from this device | deviceidglobalfeatures_countcodorders

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rto_prone_device | Less delivered orders from this device | deviceidglobalfeatures_deliveredpercent

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rto_prone_pincode | High RTOs from this pincode | zipcodeglobalfeatures_rtopercent

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rto_prone_pincode | Less delivered orders from this pincode | zipcodeglobalfeatures_deliveredpercent

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return_prone_pincode | High return orders from this pincode | zipcodeglobalfeatures_returnpercent

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rto_prone_pincode | Less delivered orders from this pincode | zipcodemerchantfeatures_deliveredpercent

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rto_prone_pincode | High RTOs from this pincode | zipcodemerchantfeatures_rtopercent

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rto_prone_pincode | High RTOs from this pincode | zipcodeglobalfeatures_countrtoitems

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return_prone_pincode | High return orders from this pincode | zipcodeglobalfeatures_countreturnitems

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rto_prone_pincode | Less delivered orders from this pincode | zipcodemerchantfeatures_countdelivereditems

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rto_prone_pincode | High RTOs from this pincode | zipcodemerchantfeatures_countrtoitems

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cod_prone_pincode | Less prepaid orders from this pincode | zipcodeglobalfeatures_countprepaidorders

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cod_prone_pincode | High COD orders from this pincode | zipcodeglobalfeatures_countcodorders

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cod_prone_city | Less delivered orders from this city | citymerchantfeatures_deliveredpercent

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rto_prone_city | High RTOs from this city | citymerchantfeatures_rtopercent

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rto_prone_city | High RTOs from this city | cityglobalfeatures_countrtoitems

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rto_prone_city | High return orders from this city | cityglobalfeatures_countreturnitems

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rto_prone_city | Less delivered orders from this city | citymerchantfeatures_countdelivereditems

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rto_prone_city | High RTOs from this city | citymerchantfeatures_countrtoitems

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cod_prone_city | High COD orders from this city | cityglobalfeatures_countcodorders

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rto_prone_city | High RTOs from this city | cityglobalfeatures_rtopercent

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rto_prone_city | Less delivered orders from this city | cityglobalfeatures_deliveredpercent

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returns_prone_city | High return orders from this city | cityglobalfeatures_returnpercent

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returns_prone_state | High return orders from this state | statemerchantfeatures_countreturnitems

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high_purchase_amount_in_an_hour | High purchase amount in one hour | emailmerchantfeatures_sumpurchaseamountinonehour

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high_purchase_amount_in_a_day | High purchase amount in one day | emailmerchantfeatures_sumpurchaseamountinoneday

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new_customer_on_your_store | First time customer on your store | generic_createaccounttimebucket

high_purchase_amount_in_a_day | High purchase amount in one day | phonemerchantfeatures_sumpurchaseamountinoneday