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It offers insight into how Magic Intelligence protects the business from risky orders by showing the number of unsafe orders and why they are marked risky via: On the Magic Checkout page, if the COD Intelligence detects a risky order, the Cash on Delivery (COD) payment option is disabled for the customer. This reduces the risk of RTO orders and reduces cost. The Magic Intelligence flags some orders as risky that you can approve, cancel, put an order on hold and review it later manually. Know more about Manual review of COD Orders.

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Features

  • The Dashboard widgets visualise data and provide insight into the order details.
  • Widgets can be modified and customised by duration, such as days and weeks.
  • Make smarter business decisions with timely, automated and accurate data.

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Get Started

Follow the steps given below to view insights about the various activities:
  1. Log in to the Dashboard.
  2. Navigate to Magic Checkout → RTO Analytics.
You can now view the RTO Analytics tab on the Dashboard. It has three views; Overview, Risk Report and RTO Insights.
Logistics PartnersWe recommend integrating with logistics partners like Shiprocket, Delhivery, Unicommerce, ClickPost and iThink Logistics to reflect the data on the widget. You can also upload the data in bulk via bulk upload.
Watch Out!
  • The widgets provided on the RTO Analytics Dashboard are different for each option.
  • You can only view these widgets.