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For Businesses

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1. What is Razorpay Trusted Business? How does it benefit me?

Razorpay Trusted Business offers a trust badge to businesses to showcase their trustability and win consumer trust. This helps in improving customer confidence and hence reduces drop-offs in your buying journey.

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2. What is new in Razorpay Trusted Business Widget?

Razorpay Trusted Business (RTB) is a badge on Razorpay’s Checkout for a limited set of businesses. Additionally, we have launched a tamper-proof Razorpay Trusted Business Widget, which you can integrate into websites/apps, allowing you to showcase trust throughout the shopping journey instead of checkout. The eligibility criteria are upgraded to include more trust-worthy businesses to avail of RTB features.

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3. Why do I need Razorpay to offer this? Can I put a badge and offer purchase protection on my own?

  • Razorpay processes millions of transactions per day across millions of businesses. The intelligence gained through these transactions allows Razorpay to offer customer protection at a lower cost, which is primarily a risk problem.
  • Razorpay offers several advantages developed over the years, such as consumer trust and strong brand awareness that makes customers feel secure and confident.

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4. How does Razorpay Trusted Business Widget benefit my business?

RTB helps in improving your sales, reducing customer acquisition cost and reducing your return frauds. These are expected to improve your topline by 10% and net revenue by 15%.

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5. How do I sign up for Razorpay Trusted Business Widget? Are there any costs associated with these products?

Check if you are eligiblefor Razorpay Trusted Business on the Dashboard. If eligible, you can activate it for a nominal fee, depending on the nature and size of your business. If you are not eligible, you can follow the instructions on the Dashboard to make your business eligible.

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For Customers

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1. What is Razorpay Trusted Business Widget?

Razorpay Trusted Business (RTB) is a suite of products provided by India’s leading payment solutions provider, Razorpay. It is exclusively available to businesses exhibiting authenticity and secure payment systems. When you choose a business with the RTB, it indicates they have been assessed for authenticity and transaction safety, ensuring a smooth shopping experience and facilitating your purchase decision.

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2. How can I validate that a business is Razorpay Trusted?

You can validate that a business is a Razorpay Trusted Business by clicking on the RTB icon in any of the RTB assets on the business’s website. It will display the checks done on the business to determine their eligibility for RTB.

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3. How does Razorpay Trusted Business Widget benefit me as a customer?

With 58% of online transactors in India experiencing money loss due to scams, RTB serves as the signal for trust on the internet, helping you identify businesses that are authentic and provide reliable services.