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List of Possible Refund Errors

Given below is a refund error example.
Error Response
You can try to process such refunds using Instant Refund. To check the refund status, navigate to the Refund Details pop-up by clicking on the specific Refund Id under the TransactionsRefunds tab. You can get the ARN/RRN for successfully processed refunds under the Dashboard Refunds tab or using the Fetch Refund API. This is a unique reference number which can be used by the customers to track refunds.
Instant Refund FeeWe charge a small fee to process instant refunds.If Instant Refund for a payment that is more than 6 months old is not supported, an error message is displayed on the Refund Payment pop-up.You will encounter the following error code and error message in the API response:
Error Response
Instant Refund Fee ReversalIf the instant refund fails, any fee charged will be reversed to your account.