- Giropay for German customers
- Sofort for European customers
- Trustly for UK and European customers
- POLi for Australian customers You can accept international payments from customers in the form of online instant international bank transfers using the Razorpay Checkout form.
Dashboard Actions
1
Step 1
Log in to the Dashboard.
2
Step 2
Navigate to Account & Settings → Payment Methods.
3
Step 3
Select International Payments.
4
Step 4
Click Request beside the Instant Bank Transfer under the Bank Transfers Apps (International).
5
Step 5
An Instant Bank Transfers Activation request form appears. Select the payment instrument to be enabled on your Checkout. Click Save & Next.
Handy TipsYou can accept either one or multiple payment instruments as per your needs.
- Fill in the required details and click Save & Next.
Handy Tips
- If you are an existing business, some of the required details will be auto-filled.
- You can click the Edit button to fill in the incomplete details before submitting the form.
- Fill in the Management/Ownership details in the form. When complete form details are filled, click Submit form button.
- After the form is submitted, the request is sent to activate the selected payment instruments. The feature enablement request goes to our banking partners and will take 15 - 20 business days to be approved.
Frequently Asked Questions (FAQs)
1. Am I eligible for this feature?
All international-enabled businesses will have this feature on the Dashboard.2. What are the alternative payment methods available via Razorpay?
Razorpay already supports PayPal, and has now launched POLi for Australians, Trustly for the UK and Europeans, Sofort for Europeans and Giropay for German customers.3. What are the prices for Alternative Payment Methods?
You will be charged 3.0% Platform fee for accepting payments via the Instant International Bank Transfer.4. Why is my request rejected?
The request can be rejected due to multiple reasons:- Risky business category: The respective payment method (lets say, Trustly) is not comfortable with your business model.
- Incorrect account details: The banking partner rejects your request if you have provided any incorrect information at the time of your application.
- Unupdated website: The customer-facing website is thoroughly checked by our banking partners. The banking partner can reject your request if the website is not updated or has a limited information, including details such as Terms & Conditions, Delivery timelines, Refund & Cancellation policies and so on.