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To use DuitNow, you need to have a bank account with a participating bank and activate the DuitNow service. You can then send or receive payments using the DuitNow ID or mobile phone number of the recipient. The DuitNow service is available 24/7 and allows for real-time transfers of funds between accounts. It is a convenient and secure way to make payments and transfers, especially in the current context of the COVID-19 pandemic, as it eliminates the need for physical contact. DuitNow can be accessed through participating banks’ mobile banking apps or online banking platforms, as well as through the DuitNow app, which is available for download on the App Store and Google Play.