Paytm S2S

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Prerequisites

1. Write to the Paytm Support Team with the following requests:
   • Enable seamless mode for your account. Mention that you are using a technology company to handle sensitive card data.
   • Configure the following webhooks:

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   Type | URL

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   Production URL | https://api.razorpay.com/v1/callback/paytm

   Stage URL | https://beta-api.razorpay.com/v1/callback/paytm
   • Configure the following if you intend to use UPI.
   • Update settlement API page size from 20 to 200.
   • Enable Refund Processing to process refunds for your merchant ID.
2. To pass your unique Order ID or Receipt for every order, write to Paytm support team to show the extendInfo.udf1 parameter in the Paytm Dashboard and customize report. Know more about how to send your order id to Paytm.

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Add Paytm as a Payment Provider

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To add Paytm (S2S) as a payment provider:

1. Log in to your Dashboard.
2. Go to the PAYMENT PRODUCTS section and click Optimizer.
3. In the top-right section, click Add Provider.
4. Select PayTm in the list of gateways available and click Next.
5. Select Server-to-Server and click Next.
6. Enter the provider name and description and click Next.
7. Enter your INDUSTRY_TYPE_ID, KEY, MID (merchant id) and WEBSITE details.
8. Select the Payment Methods you want to enable for Paytm and click Submit.

You have successfully added Paytm Server-to-Server as a payment provider on Optimizer.

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Supported Payment Methods

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Payment Methods | Availability

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Netbanking | Live

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Cards | Live

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UPI | Live

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Wallet | Live

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EMI | Coming Soon

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Settlements | Live

Refunds | Live

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Email Format for Paytm

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Follow the email format given below to communicate the prerequisites or any other requirements to the Paytm support team:

Send the email to the following email IDs:

• devsupport@paytmpayments.com
• pg.support@paytmpayments.com

Dear Team, We are using a technology service provider to manage our integration with Paytm for account “. In order to use this TSP, we require the following configuration changes:

1. Kindly enable seamless pro or S2S mode for our account.
2. Please enable the account for card and netbanking transactions.
3. Configuration of the below end points for transaction callbacks for production and stage:

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   Type | URL

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   Production URL | https://api.razorpay.com/v1/callback/paytm

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   Stage URL | https://beta-api.razorpay.com/v1/callback/paytm

4. Enable refund processing on this MID.
5. Enable UPI for this account.

Also, please share the following credentials of our account with us:

• INDUSTRY_TYPE_ID
• KEY
• MID
• WEBSITE

Please share a list of the enabled banks for netbanking and networks for cards payments methods so that this can be configured at our end. Regards,

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Send Receipt/Order ID to External Gateway

You might be generating a unique Order ID or Receipt for every order which can be passed to Paytm via Orders API. To male your order id visible on the Paytm Dashboard:

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Best Practices

Before routing any traffic to a new gateway via Optimizer, the following best practices are recommended:

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Live and Test Mode Rules

All rules configured on live or test mode on the Razorpay Dashboard will reflect on live mode. However, credentials added on test mode will not be automatically replicated in live mode.

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Sanity Test at Razorpay

You can reach out to Razorpay for basic sanity testing of the integration. Razorpay will try a test payment of small value and ensure that the credentials are correct.

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Perform Self Sanity Test

We recommend configuring a rule on live mode to route payments lesser than a set value (for example, ₹2) to the Paytm gateway. This helps to test on production whether small value payments are being routed to Paytm and working successfully, thus avoiding any direct impact on production traffic. To configure a rule in live mode:

1. Log in to your Dashboard.
2. In the left navigation, click Optimizer.
3. Click +Add Rule and enter the Rule name and Description.
4. Click Next and enter the following rule:
   • In Parameter field, select Amount (In Rupees).
   • In Select Connection field, select Less Than.
   • In Enter Amount field, enter the value 2 and click Next.
5. Enter the value 100 in the Route field, select Paytm in the Payment Via field, and click Next.
6. Click Publish Rule.

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Go Live

After the integration is tested and successful, you can go live on Paytm.