Skip to main content

​
View Settlement Details

To view settlement details:
1

Step 1

Log in to the Dashboard.
2

Step 2

Click Account & Settings and navigate to Settlement details under Business accounts and settlements section.
3

Step 3

You can view the following information:
  • Settlement Details: Click View Settlement Cycle to view default and other settlement cycles.
  • Available Balance: After the deduction of fees and tax, the payments received from your customers are added to your Available Balance.
  • Next Settlement: Date and time of next settlement.

​
Segregated Balances

If you are an omni-channel business (using both Payment Gateway and POS) or a cross-border business, your balances are segregated by channel type (Online (Domestic transactions + International Cards), In-person and Alternate Payment Method (International)). This ensures complete fund isolation and regulatory compliance.

​
Types of Segregated Balances

Razorpay maintains separate balances based on your payment channels:

​
Channel Type | Description | Transactions Included | Additional Details

​
Online (Domestic transactions + International Cards) | Domestic online payments and international card transactions | PG domestic transactions (cards, UPI, netbanking and wallets), international card payments | Supports Instant Settlements.

​
In-Person | POS terminal transactions | All POS/offline transactions | POS device rentals are automatically collected from this balance. Operates independently from online transactions.

Alternate Payment Method (International) | Balance from international payment methods such as PayPal, Stripe and other cross-border payment methods | International bank transfers, cross-border payments via supported APM providers | Settled separately from domestic balances. Subject to forex conversion and international settlement timelines.

​
View Channel-Wise Balances

To view your segregated balances:
1

Step 1

Log in to the Dashboard.
2

Step 2

Navigate to Account & Settings → Settlement details.
3

Step 3

You will see balance cards for each channel type such as:
  • Online (Domestic transactions + International Cards): Balance from domestic online payments and international card transactions.
  • In-Person: Balance from POS terminal transactions (all POS/offline transactions).
  • Alternate Payment Method (International): Balance from international bank transfers.
Each balance card displays:
  • Current available balance.
  • Next settlement date and amount.
  • Settlement cycle applicable to that balance.

​
How Segregated Settlements Work

With balance segregation:
  • Each channel type (Online (Domestic transactions + International Cards), POS, Cross-border) maintains its own isolated balance.
  • Settlements are processed separately for each balance account.
  • Refunds and chargebacks are debited only from the respective channel balance.
  • Instant Settlements can be enabled independently for each balance account.
Handy TipsBalance segregation ensures that your POS settlements never fail due to online refunds consuming your funds and vice versa. Each channel operates independently.