Skip to main content
To subscribe to webhook events:
  1. Log in to the Dashboard.
  2. Navigate to Dashboard → Account & Settings → Webhooks to subscribe to any of the events mentioned in the following section.
Handy Tips
  • Ensure that you mitigate possible webhook failures.
  • Ensure that you have subscribed to Smart Collect Events.
  • If the Customer Identifier is customer-specific, please pass customer_id while creating the Customer Identifier. Customer_id will be reflected in webhooks as well for easy reconciliation.
  • To uniquely identify the payment, store the bank_reference (unique reference number on the customer’s bank statement) received in webhooks or the Fetch API response.

​
Webhook Events and Descriptions

​
Webhook Events | Description

​
virtual_account.created | Triggered when a Customer Identifier is created.

​
virtual_account.credited | Triggered when a payment is made to a Customer Identifier.

virtual_account.closed | Triggered when a Customer Identifier expires on a date set by you or is manually closed by you. Know more about Webhooks and check the sample payloads.