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View Reversals

Reversal is the process of moving the transferred funds from the Linked Account to your account. You (not sellers) can initiate the reversals. To view reversals:
  1. Log in to the Linked Account Dashboard.
  2. Click the Reversals from the left pane and then click the relevant Reversal Id.
The following details are displayed:

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Field | Description

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Amount | The amount refunded to the customer

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Customer Refund ID | Refund ID of the customer

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Created At | Date and time at which the refund is initiated

Source ID | Transfer ID of the refund Click the Source ID to view details such as Parent Account name, the amount refunded, type of reversal (Full or Partial) and settlement type.

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View Settlements

All the payments that are settled to the Linked Account can be viewed under settlements. To view settlements:
  1. Log in to the Linked Account Dashboard.
  2. Click the Settlements from the left pane and then click the relevant Settlement Id.