Handy Tips
- Status will be available for the service provider token and the overall token entity.
- The status of overall token entity is derived from the individual service provider tokens.
- You may choose to consume one of them based on your integration.
Overall Token States
A token can have following statuses:Status | Description
initiated | This is the token’s primary state. This status indicates that Razorpay is working with token service providers to create the token. It may take a few seconds for the token to move to the active state.
active | The token reaches the active state when the token is successfully created and activated by a token service provider, that is, card networks. A token in active status can be used for payment processing.
suspended | The status changes to suspended when the token is suspended temporarily by the card issuing bank or network. A suspended token may become active later. A suspended token cannot be used for payment processing.
failed | The token status will be failed when Razorpay fails to create the token with the token service providers due to:
• The card not being eligible.
• The issue not being supported.
• An invalid card number.
deactivated | Status will be deactivated when:
• The token has expired.
• The token is deactivated by the bank.
A deactivated token cannot become active again, and cannot be used for payment processing.