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For example, if a customer has shopped on your website for ₹1000, they can choose to redeem reward points worth ₹200 and pay the rest ₹800 using credit cards.
Feature RequestThis is an on-demand feature. Please raise a request with our Support team to get this feature activated on your Razorpay account.to get this feature activated on your account.

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Advantages

Some of the advantages of using this payment method are:
  • By redeeming reward points, your customers can avail discounts on the payments when using the points accumulated from their purchases on other e-commerce websites.
  • Customers can afford higher-value purchases.
  • Your sales volume increases as more customers opt to shop on your website with this added payment method.

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Supported Partners

Razorpay has partnered with Twid for this offering. Know more about Twid.

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Workflow

Given below is an illustration of the workflow: The workflow is explained below:
  1. The customer selects Pay with Reward Points on your checkout UI and initiates the payment.
  2. The customer is redirected to the Twid page where they enter their phone number and complete OTP authentication.
  3. They select the reward points they wish to redeem (for example, Flipkart supercoins) and the other payment method (for example, card) and provide the necessary details.
  4. They are redirected to your website once the payment is complete.

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Video of Checkout Flow

Watch this video to see the payment flow if a customer uses reward points (only) to make a payment. Watch this video to see the payment flow if a customer uses reward points and a payment method to make a payment.