2. Fetch and Manage Tokens

You can retrieve the token_id using the Dashboard or the APIs given below.

2.1. Fetch Token by Payment ID

The following endpoint fetches the token_id using a payment_id. /payments/:id

Curl

curl -u : \
-X GET https://api.razorpay.com/v1/payments/pay_1Aa00000000002

```java: Java
RazorpayClient razorpay = new RazorpayClient("[YOUR_KEY_ID]", "[YOUR_KEY_SECRET]");

String paymentId = "pay_1Aa00000000002";

Payment payment = razorpay.payments.fetch(paymentId)

```php: PHP
$api = new Api($key_id, $secret);

$api->payment->fetch($paymentId);
```javascript: Node.js
var instance = new Razorpay({ key_id: 'YOUR_KEY_ID', key_secret: 'YOUR_SECRET' })

instance.payments.fetch(paymentId)

```python: Python
client = razorpay.Client(auth=("YOUR_ID", "YOUR_SECRET"))

client.payment.fetch(paymentId)

```ruby: Ruby
require "razorpay"
Razorpay.setup('YOUR_KEY_ID', 'YOUR_SECRET')

paymentId = "pay_FHfAzEJ51k8NLj"

Razorpay::Payment.fetch(paymentId)

```go: Go
import ( razorpay "github.com/razorpay/razorpay-go" )
client := razorpay.NewClient("YOUR_KEY_ID", "YOUR_SECRET")

body, err := client.Payment.Fetch("", nil, nil)

```csharp: .NET
RazorpayClient client = new RazorpayClient("[YOUR_KEY_ID]", "[YOUR_KEY_SECRET]");

string paymentid = "pay_FHfqtkRzWvxky4";

Payment payment = client.Payment.Fetch(paymentid);

Debit Payment

{
  "id": "pay_FHfAzEJ51k8NLj",
  "entity": "payment",
  "amount": 100,
  "currency": "INR",
  "status": "captured",
  "order_id": "order_FHfANdTUYeP8lb",
  "invoice_id": null,
  "international": false,
  "method": "upi",
  "amount_refunded": 0,
  "refund_status": null,
  "captured": true,
  "description": null,
  "card_id": null,
  "bank": null,
  "wallet": null,
  "vpa": "gaurav.kumar@upi",
  "email": "gaurav.kumar@example.com",
  "contact": "+919876543210",
  "customer_id": "cust_DtHaBuooGHTuyZ",
  "token_id": "token_FHfAzGzREc1ug6",
  "notes": {
    "note_key 1": "Beam me up Scotty",
    "note_key 2": "Tea. Earl Gray. Hot."
  },
  "fee": 0,
  "tax": 0,
  "error_code": null,
  "error_description": null,
  "error_source": null,
  "error_step": null,
  "error_reason": null,
  "acquirer_data": {
    "rrn": "854977234911",
    "upi_transaction_id": "D0BED5A062ECDB3E9B3A1071C96BB273"
  },
  "created_at": 1595447490
}
```json: Authorisation Payment
{
  "id": "pay_QDhVJ5M23wt4rh",
  "entity": "payment",
  "amount": 1000,
  "currency": "INR",
  "status": "failed",
  "order_id": "order_QDhT2PqFJvtg4y",
  "invoice_id": null,
  "international": false,
  "method": "upi",
  "amount_refunded": 0,
  "refund_status": null,
  "captured": false,
  "description": null,
  "card_id": null,
  "bank": null,
  "wallet": null,
  "vpa": "success@razorpay",
  "email": "gaurav.kumar@example.com",
  "contact": "+919123456780",
  "customer_id": "cust_Q0g6LTYw3obZEn",
  "token_id": "token_QDhVJHYr5m87fF",
  "notes": {
    "notes_key_1": "Tea, Earl Grey, Hot",
    "notes_key_2": "Tea, Earl Grey\u2026 decaf.",
    "note_key 1": "Beam me up Scotty",
    "note_key 2": "Tea. Earl Gray. Hot.",
    "optimizer_provider_name": "razorpay"
  },
  "fee": null,
  "tax": null,
  "error_code": "BAD_REQUEST_ERROR",
  "error_description": "Payment was a dummy payment for one time mandate registration.",
  "error_source": "business",
  "error_step": "payment_initiation",
  "error_reason": "upi_dummy_payment",
  "acquirer_data": {
    "rrn": null
  },
  "gateway_provider": "Razorpay",
  "created_at": 1743490280,
  "upi": {
    "vpa": "success@razorpay"
  }
}

Handy Tips

You can also retrieve the token_id via the payment.failed webhook.

Path Parameters

id mandatory : string The unique identifier of the payment to be retrieved. For example, pay_1Aa00000000002.

2.2. Fetch Tokens by Customer ID

A customer can have multiple tokens and these tokens can be used to create subsequent payments for multiple products or services. The following endpoint retrieves tokens linked to a customer.

Watch Out!

This endpoint will not fetch the details of expired and unused tokens.
The UPI tokens are not populated in the API response if the save_vpa feature is not enabled in your account. Please raise a request with our Support team to get this activated.

/customers/:id/tokens

Curl

curl -u : \
-X GET https://api.razorpay.com/v1/customers/cust_1Aa00000000002/tokens

```java: Java
RazorpayClient razorpay = new RazorpayClient("[YOUR_KEY_ID]", "[YOUR_KEY_SECRET]");

String customerId = "cust_1Aa00000000002";

List tokens = razorpay.customers.fetchTokens(customerId);

```php: PHP
$api = new Api($key_id, $secret);

$api->customer->fetch($customerId)->tokens()->all();
```javascript: Node.js
var instance = new Razorpay({ key_id: 'YOUR_KEY_ID', key_secret: 'YOUR_SECRET' })

instance.customers.fetchTokens(customerId)

```python: Python
client = razorpay.Client(auth=("YOUR_ID", "YOUR_SECRET"))

client.token.all(customerId)

```ruby: Ruby
require "razorpay"
Razorpay.setup('YOUR_KEY_ID', 'YOUR_SECRET')

customerId = "cust_1Aa00000000004"

Razorpay::Customer.fetch(customerId).fetchTokens

```go: Go
import ( razorpay "github.com/razorpay/razorpay-go" )
client := razorpay.NewClient("YOUR_KEY_ID", "YOUR_SECRET")

body, err := client.Token.All("", nil, nil)

```csharp: .NET
RazorpayClient client = new RazorpayClient("[YOUR_KEY_ID]", "[YOUR_KEY_SECRET]");

string customerId = "cust_1Aa00000000001";

List token = client.Customer.Fetch(customerId).Tokens();

Response

{
  "entity": "collection",
  "count": 1,
  "items": [
    {
      "id": "token_FHfAzGzREc1ug6",
      "entity": "token",
      "token": "9KHsdPaCELeQ0t",
      "bank": null,
      "wallet": null,
      "method": "upi",
      "vpa": {
        "username": "gaurav.kumar",
        "handle": "upi",
        "name": null
      },
      "recurring": true,
      "recurring_details": {
        "status": "confirmed",
        "failure_reason": null
      },
      "auth_type": null,
      "mrn": null,
      "used_at": 1595447490,
      "created_at": 1595447490,
      "start_time": 1595447455,
      "dcc_enabled": false
    }
  ]
}

Path Parameters

id mandatory : string The unique identifier of the customer for whom tokens are to be retrieved. For example, cust_1Aa00000000002.

2.3. Cancel Token

You can cancel tokens that are in the initiated, confirmed or paused state. Razorpay does not perform any additional validation checks before forwarding the cancellation request to NPCI. Cancellations can fail if NPCI returns a failure response. This typically happens due to an internal issue on the remitter’s side. Use the following endpoint to cancel a token. This initiates the cancellation of the mandate from NPCI. /customers/:customer_id/tokens/:token_id/cancel

Request

curl -u [YOUR_KEY_ID]:[YOUR_KEY_SECRET] \
-X PUT https://api.razorpay.com/v1/customers/cust_1Aa00000000002/tokens/token_1Aa00000000001/cancel
```json: Response
{
      "status": "cancellation_initiated”
}

Path Parameters

customer_id mandatory : string The unique identifier of the customer with whom the token is linked. For example, cust_1Aa00000000002. token_id mandatory : string The unique identifier of the token that is to be cancelled. For example, token_1Aa00000000001.

Error Response Parameters

Given below is a list of possible errors you may face while cancelling a token.

token_not_recurring

Description: The token provided is not a recurring/autopay token and is not eligible for cancellation via this API.
Next Steps: Please ensure you are passing a valid UPI Autopay recurring token. Non-recurring tokens cannot be cancelled using this API.

invalid_mandate_state

Description: The UPI mandate linked to this token is not in a cancellable state. The mandate may already be revoked or failed.
Next Steps: Please check the current status of the mandate before attempting cancellation. Cancellation is only allowed when the mandate is in confirmed or active state.

token_customer_mismatch

Description: The token provided does not belong to the authenticated customer. Cross-customer token access is not permitted.
Next Steps: Please verify that the token_id belongs to the customer in context and retry with the correct token.

token_merchant_mismatch

Description: The token provided was not created under your merchant account. Cross-merchant token access is not permitted.
Next Steps: Please ensure you are using tokens created under your own merchant account and retry with the correct token_id.

concurrent_request_in_progress

Description: A cancellation or update operation is already in progress for this token. Simultaneous requests on the same token are not allowed.
Next Steps: Please wait at least 60 seconds before retrying the cancellation request. Avoid sending duplicate or parallel cancel requests for the same token.

invalid_request_timing

Description: The cancellation request was received outside the allowed cancellation window or for an unsupported mandate type.
Next Steps: Please ensure the cancel request is sent within the valid cancellation window and that the mandate type supports this operation. Retry after verifying mandate details.

2.4. Delete Tokens

Deleting a token removes it from Razorpay’s database. The deleted token will not appear on the Dashboard or when all tokens are fetched. However, it does not cancel the mandate. If you wish to delete the mandate with Razorpay, you must first cancel it using the Cancel Token API. The following endpoint deletes a token. /customers/:customer_id/tokens/:token_id

Curl

curl -u [YOUR_KEY_ID]:[YOUR_KEY_SECRET] \
-X DELETE https://api.razorpay.com/v1/customers/cust_1Aa00000000002/tokens/token_1Aa00000000001

```java: Java
RazorpayClient razorpay = new RazorpayClient("[YOUR_KEY_ID]", "[YOUR_KEY_SECRET]");

String customerId = "cust_1Aa00000000002";

String tokenId = "token_1Aa00000000001";

Customer customer = razorpay.customers.deleteToken(customerId, tokenId);

```php: PHP
$api = new Api($key_id, $secret);

$api->customer->fetch($customerId)->tokens()->delete($tokenId);
```javascript: Node.js
var instance = new Razorpay({ key_id: 'YOUR_KEY_ID', key_secret: 'YOUR_SECRET' })

instance.customers.deleteToken(customerId, tokenId)

```python: Python
client = razorpay.Client(auth=("YOUR_ID", "YOUR_SECRET"))

client.token.delete(customerId, tokenId)

```ruby: Ruby
require "razorpay"
Razorpay.setup('YOUR_KEY_ID', 'YOUR_SECRET')

customerId = "cust_1Aa00000000004"

tokenId = "token_Hxe0skTXLeg9pF"

Razorpay::Customer.fetch(customerId).deleteToken(tokenId)

```go: Go
import ( razorpay "github.com/razorpay/razorpay-go" )
client := razorpay.NewClient("YOUR_KEY_ID", "YOUR_SECRET")

body, err := client.Token.Delete("", "", nil, nil)

```ruby: Ruby
require "razorpay"
Razorpay.setup('YOUR_KEY_ID', 'YOUR_SECRET')

customerId = "cust_1Aa00000000004"

tokenId = "token_Hxe0skTXLeg9pF"

Razorpay::fetch(customerId).deleteToken(tokenId)

```java: Java
RazorpayClient razorpay = new RazorpayClient("[YOUR_KEY_ID]", "[YOUR_KEY_SECRET]");

String customerId = "cust_DtHaBuooGHTuyZ";

String tokenId = "token_HouA2OQR5Z2jTL";

Customer customer = instance.customers.deleteToken(customerId, tokenId);

```csharp: .NET
RazorpayClient client = new RazorpayClient("[YOUR_KEY_ID]", "[YOUR_KEY_SECRET]");

string customerId = "cust_Z6t7VFTb9xHeOs";

string tokenId = "token_1Aa00000000001";

Customer customer = client.Customer.Fetch(customerId).DeleteToken(tokenId);

Response

{
    "deleted": true
}

Path Parameters

Response Parameters

deleted : boolean Indicates whether the token is deleted. Possible values:

true: The token is deleted successfully.
false: The token was not deleted.

​2.1. Fetch Token by Payment ID

​Path Parameters

​2.2. Fetch Tokens by Customer ID

​Path Parameters

​2.3. Cancel Token

​Path Parameters

​Error Response Parameters

​token_not_recurring

​invalid_mandate_state

​token_customer_mismatch

​token_merchant_mismatch

​concurrent_request_in_progress

​invalid_request_timing

​2.4. Delete Tokens

​Path Parameters

​Response Parameters

2.1. Fetch Token by Payment ID

Path Parameters

2.2. Fetch Tokens by Customer ID

Path Parameters

2.3. Cancel Token

Path Parameters

Error Response Parameters

token_not_recurring

invalid_mandate_state

token_customer_mismatch

token_merchant_mismatch

concurrent_request_in_progress

invalid_request_timing

2.4. Delete Tokens

Path Parameters

Response Parameters