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Handy Tips
Bank downtime can affect success rates when processing recurring payments via debit cards.

1.1 Create a Customer

Razorpay links recurring tokens to customers using a unique identifier generated through the Customer API. You can create customers with basic information such as email and contact and use them for various Razorpay offerings. The following endpoint creates a customer. /customers

Sample Code

Curl
Response

Request Parameters

name : string The name of the customer. For example, Gaurav Kumar. email : string The email address of the customer. For example, gaurav.kumar@example.com. contact : string The phone number of the customer. For example, 9876543210. fail_existing optional : string The request throws an exception by default if a customer with the exact details already exists. You can pass an additional parameter fail_existing to get the existing customer’s details in the response. Possible values:
  • 1 (default): If a customer with the same details already exists, throws an error.
  • 0: If a customer with the same details already exists, fetches details of the existing customer.
notes optional : object Key-value pair that can be used to store additional information about the entity. Maximum 15 key-value pairs, 256 characters (maximum) each. For example, "note_key": "Beam me up Scotty”.

Response Parameters

id : string The unique identifier of the customer. For example cust_1Aa00000000001. entity : string The name of the entity. Here, it is customer. name : string The name of the customer. For example, Gaurav Kumar. email : string The email address of the customer. For example, gaurav.kumar@example.com. contact : string The phone number of the customer. For example, 9876543210. notes : object Key-value pair that can be used to store additional information about the entity. Maximum 15 key-value pairs, 256 characters (maximum) each. For example, "note_key": "Beam me up Scotty”. created_at : integer A Unix timestamp, at which the customer was created. You can create an order once you create a customer for the payment authorisation.

1.2 Create an Order

Use the Orders API to create a unique Razorpay order_id that is associated with the authorisation transaction. The following endpoint creates an order. /orders
Request

Request Parameters

amount mandatory : integer Amount in currency subunits. For cards, the amount should be 100 (1). currency mandatory : string The 3-letter ISO currency code for the payment. Currently, we only support INR. merchant_id mandatory : string This is the Razorpay merchant ID for your Razorpay account. You can find this by logging in to the Dashboard and clicking the user icon in the top right corner. customer_id mandatory : string The unique identifier of the customer. For example, cust_4xbQrmEoA5WJ01. method optional : string Payment method used to make the authorisation transaction. Here, it is card. token : object Details related to the authorisation such as max amount, frequency and expiry information. max_amount mandatory : integer The maximum amount that can be auto-debited in a single charge. The minimum value is 100 (₹1), and the maximum value is 100000000 (₹10,00,000). For an amount higher than this or the RBI limit of ₹15,000 (1500000), the cardholder should provide an Additional Factor of Authentication (AFA) as per RBI guidelines. expire_at mandatory : integer The Unix timestamp that indicates when the authorisation transaction must expire. The card’s expiry year is considered a default value. frequency mandatory : string The frequency at which you can charge your customer. Possible values:
  • weekly
  • monthly
  • yearly
  • as_presented
customer_details mandatory : object This contains details about the customer details of the order. name mandatory : string Customer’s name.
  • Character length: Between 5 and 50 characters.
  • Allowed characters: Uppercase letters (A-Z), lowercase letters (a-z), and spaces (not at the beginning).
  • Not allowed characters: Numbers, special characters (e.g., @, ”, ,, ., etc.), Unicode characters, emojis, and non-Latin scripts or regional languages.
  • Prohibited names: Names must be meaningful and contextually appropriate.
    • Avoid using repetitive patterns (e.g., aaa, xyz, kkk kk).
    • Names like litri litri, Hfg Gh, or husi husi are not permitted.
    • Curse words or offensive names are not prohibited.
  • Example: Gaurav Kumar.
email optional : string The customer’s email address. A maximum length of 64 characters for the username. For example, in “gaurav.kumar@example.com”, “gaurav.kumar” must not exceed 64 characters. contact optional : string The customer’s phone number. A maximum length of 15 characters including country code. For example, +919000090000. shipping_address mandatory : object This contains the shipping address of the order. line1 mandatory : string Address Line 1 of the address.
  • Character length: Must be between 3 and 100 characters.
  • Allowed characters: Uppercase letters (A-Z), lowercase letters (a-z), numbers (0-9), spaces, and special characters (*&/-()#_+[]:’”.,.).
  • Not allowed characters: Regional languages.
line2 mandatory : string Address Line 2 of the address.
  • Character length: Must be between 3 and 100 characters.
  • Allowed characters: Uppercase letters (A-Z), lowercase letters (a-z), numbers (0-9), spaces, and special characters (*&/-()#_+[]:’”.,.).
  • Not allowed characters: Regional languages.
city mandatory : string Name of the city. Must be between 3 and 50 characters in length and can only include uppercase (A-Z) and lowercase (a-z) English letters, and spaces. country mandatory : string ISO3 country code of the billing address. Only IND is allowed. state mandatory : string Name of the state. It must be between 3 and 50 characters extended and can only include uppercase (A-Z) and lowercase (a-z) English letters and spaces. Please send the full name of the state, for example, Madhya Pradesh. zipcode mandatory : string The ZIP code must consist of 6-digit numeric characters. Only valid Indian ZIP codes will be accepted. Refer to the list of supported ZIP codes. latitude optional : float Latitude of the position expressed in decimal degrees (WSG 84), for example, 6.244203. A positive value denotes the northern hemisphere or the equator, and a negative value denotes the southern hemisphere. The number of digits to represent the precision of the coordinate. longitude optional : float Longitude of the position expressed in decimal degrees (WSG 84), for example, -75.581211. A positive value denotes east longitude or the prime meridian, and a negative value denotes west longitude. The number of digits to represent the precision of the coordinate. insights optional : json object Additional details of the customer, including past transaction data. order_count optional : integer Total orders placed by the account so far on the business platform. For example, 22. chargeback_count optional : integer Total chargeback received for the customer account on the business platform. For example, 4. tier optional : string Your company’s passenger classification, such as with a frequent flyer program. In this case, you might use values such as:
  • standard
  • gold
  • platinum
booking_channel optional : string To share if the user is an agent, corporate, or individual. Possible values:
  • agent
  • corporate
  • individual
has_account optional : boolean To denote if the buyer is on guest checkout or has logged into the account. Possible values: - 1: If the user is logged into the account.
  • 0: If the user is on guest
registered_at optional : integer UNIX timestamp when the customer account was created. For example, 1234567890. receipt optional : string A user-entered unique identifier for the order. For example, Receipt No. 1. You should map this parameter to the order_id sent by Razorpay. notesoptional : object Key-value pair you can use to store additional information about the entity. Maximum 15 key-value pairs, 256 characters each. For example, "note_key": "Beam me up Scotty”.

Response Parameters

amount : integer Amount in currency subunits. For cards, the amount should be 100 (1). amount_due : integer The amount that the customer has yet to pay. amount_paid : integer The amount that has been paid. attempts : integer The number of payment attempts, successful and failed, that have been made against this order. created_at : integer The Unix timestamp at which the order was created. currency : string The 3-letter ISO currency code for the payment. Currently, we only support INR. entity : string Name of the entity. Here, it is order. id : string A unique identifier of the order created. For example order_1Aa00000000002. method : string Payment method used to make the authorisation transaction. Here, it is card. notes : object Key-value pair that can be used to store additional information about the entity. Maximum 15 key-value pairs, 256 characters (maximum) each. For example, "note_key": "Beam me up Scotty”. receipt : string A user-entered unique identifier of the order. For example, Receipt No. 1. You should map this parameter to the order_id sent by Razorpay. status : string The status of the order. token : object Details related to the authorisation such as max amount and bank account information. expire_at : integer The Unix timestamp to indicate till when you can use the token (authorisation on the payment method) to charge the customer subsequent payments. The default value is 10 years for emandate. This value can range from the current date to 31-12-2099 (4102444799). max_amount : integer The maximum amount in paise a customer can be charged in a transaction. The value can range from 500 to 100000000. The default value is 9999900 (₹99,999). You can create a payment against the order_id after you create an order.

1.3 Create an Authorisation Payment

Create a payment checkout form for customers to make Authorisation Transaction and register their mandate. You can use the Handler Function or Callback URL.

Handler Function or Callback URL

Handler Function | Callback URL

When you use the handler function, the response object of the successful payment (razorpay_payment_id, razorpay_order_id and razorpay_signature) is submitted to the Checkout Form. You need to collect these and send them to your server. | When you use a Callback URL, the response object of the successful payment (razorpay_payment_id, razorpay_order_id and razorpay_signature) is submitted to the Callback URL.
Watch Out!The Callback URL is not supported for Recurring Payments created using the registration link.

Sample Code

Checkout with handler functions
Additional Checkout Fields You should send the following additional parameters along with the existing checkout options as a part of the authorisation transaction. customer_id mandatory : string Unique identifier of the customer created in the first step. order_id mandatory : string Unique identifier of the order created in the second step. recurring mandatory : string Indicates whether the recurring should be enabled or not. Possible values:
  • 1: Recurring is enabled.
  • 0: Recurring is not enabled.
  • preferred: Use this when you want to support recurring payments and one-time payment in the same flow.
notes mandatory : object Key-value pair that can be used to store additional information about the entity. Maximum 15 key-value pairs, 256 characters (maximum) each. For example, "note_key": "Beam me up Scotty”. invoice_number mandatory : string Invoice number of the generated invoice. Ensure that each payment has a unique invoice number, with a length of fewer than 40 characters. goods_description optional : string Description of the goods. For example, Digital Lamp.
Handy Tips
For the Authorisation Payment to be successful in a day (for example, 5th June), you should create an Order and the Authorisation Transaction on the same day (5th June) before 11:59 pm.