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Advantages

  • Reduced AML Hits: Up to 90% reduction in flagged transactions with proper implementation.
  • Faster Settlements: Minimise manual reviews and accelerate fund availability.
  • Flexible Integration: Choose between Basic AML for simplicity or Smart AML for intelligent risk management.
  • Improved Conversion: Collect additional details only when necessary, reducing customer friction.
  • Regulatory Compliance: Automatically meet RBI requirements for high-value transactions.

Basic AML Integration

Basic AML enables you to proactively provide additional customer information with every order, thereby reducing the likelihood that it will be flagged for AML review. You need to pass a few additional parameters related to AML in the Orders API. There is no other change in the rest of the S2S integration steps.

Sample Code

/orders
Request
Response
Request Parameters amount mandatory : integer The amount for which the order was created, in currency subunits. For example, for an amount of 295, enter 29500. Payment can only be made for this amount against the Order. currency mandatory : string ISO code for the currency in which you want to accept the payment. The default length is 3 characters. For example, INR. receipt optional : string Receipt number that corresponds to this order, set for your internal reference. Can have a maximum length of 40 characters and has to be unique. customer_id mandatory : string Unique identifier of the customer. For example, cust_1Aa00000000004. customer_details mandatory : object This contains details about the customer. business_type optional : string Indicates whether the customer is an individual or business entity. Possible values:
  • company
  • individual
Watch Out!For transactions exceeding ₹2,50,000:
  • Individual customers: PAN is mandatory.
  • Business customers: GSTIN is mandatory. name mandatory : string Customer’s name.
    • Character length: Between 5 and 50 characters.
    • Allowed characters: Uppercase letters (A-Z), lowercase letters (a-z), and spaces (not at the beginning).
    • Not allowed characters: Numbers, special characters (For example, @, ”, ,, ., and so on.), Unicode characters, emojis, and non-Latin scripts or regional languages.
    • Prohibited names: Names must be meaningful and contextually appropriate.
      • Avoid using repetitive patterns (For example, aaa, xyz, kkk kk).
      • Names like litri litri, Hfg Gh, or husi husi are not permitted.
      • Curse words or offensive names are not prohibited.
    • Example: Gaurav Kumar.
    email optional : string The customer’s email address. A maximum length of 64 characters for the username. For example, in “gaurav.kumar@example.com”, “gaurav.kumar” must not exceed 64 characters. contact optional : string The customer’s phone number. A maximum length of 15 characters including country code. For example, +919123456780. individual : object Required when business_type is individual. date_of_birth : object Customer’s date of birth (individuals) or date of incorporation (businesses). day : integer Day of birth/incorporation (1-31). month : integer Month of birth/incorporation (1-12). year : integer Year of birth/incorporation (4-digit format). place_of_birth : string Place where the customer was born or place of incorporation for businesses. tax_identity : array List of tax identifiers. name : string Type of tax identifier. value : string The identifier value matching the expected format.

Response Parameters

amount : integer The amount for which the order was created, in currency subunits. For example, for an amount of 295, enter 29500. amount_due : integer The amount pending against the order. amount_paid : integer The amount paid against the order. attempts : integer The number of payment attempts, successful and failed, that have been made against this order. created_at : integer Indicates the Unix timestamp when this order was created. currency : string ISO code for the currency in which you want to accept the payment. The default length is 3 characters. entity : string Name of the entity. Here, it is order. id : string The unique identifier of the order. notes : object Key-value pair used to store additional information about the entity. Holds 15 key-value pairs, 256 characters (maximum) each. For example, "note_key": "Beam me up Scotty”. offer_id : string The unique identifier of the offer. For example, offer_JHD834hjbxzhd38d. receipt : string Receipt number that corresponds to this order. Can have a maximum length of 40 characters and has to be unique. status : string The status of the order. Possible values:
  • created: When you create an order, it is in the created state. It stays in this state till a payment is attempted on it.
  • attempted: An order changes to the attempted state following the first payment attempt and remains in this state until at least one payment is successfully processed and captured.
  • paid: After the successful capture of the payment, the order moves to the paid state. No further payment requests are permitted once the order moves to the paid state. The order stays in the paid state even if the payment associated with the order is refunded.

Error Response Parameters

Error | Cause | Solution

The API “ provided is invalid. | The API credentials passed in the API call differ from the ones generated on the Dashboard. Possible reasons: - Different keys for test mode and live modes.
  • Expired API key. | The API keys must be active and entered correctly with no whitespace before or after the keys.

    The amount must be at least INR 1.00. | The amount specified is less than the minimum amount. Currency subunits, such as paise (in the case of INR), should always be greater than 100. | Enter an amount equal to or greater than the minimum amount, that is 100.

    The field name is required. | A mandatory field is missing. | Ensure all mandatory fields and values are present.

    Only english alphabets are allowed in customer name. | The customer name provided in the request contains characters other than English alphabets, such as numbers, special characters, regional language characters, or emojis. | Ensure that the name field in the request contains only English letters (A-Z, a-z) and meets the validation criteria: - Verify that the name does not include numerical characters, special characters (For example, @, #, $ and so on.), or non-Latin scripts.
  • Confirm that there are no extra spaces at the beginning or end of the name.
    Customer name should be between 5 and 50 characters. | The name field provided in the request does not meet the required character length. It is either shorter than 5 characters or exceeds 50 characters. | - Ensure that the name field in the request is between 5 and 50 characters long.
  • Check that no extra spaces are included at the beginning or end of the name, which might affect the character count.
    Customer name is invalid. | The name field provided in the request does not meet the validation requirements. This could be due to the presence of disallowed characters, such as special characters, numbers, regional language characters, or the use of non-Latin scripts. | - Ensure that the name field only contains English letters (A-Z, a-z) and spaces (not at the beginning).
  • Verify that the name does not include special characters, numerical digits, emojis, or regional language characters.
  • Check for unintended characters that may have been included by mistake (For example, trailing spaces or special symbols).

Smart AML Integration

Smart AML applies real-time risk assessment to determine whether additional customer information is required. It ensures minimal friction for low-risk transactions while maintaining strong compliance standards.

Workflow

Smart Screening allows you to receive risk assessments and decide whether to proceed, collect additional data or decline transactions based on your business logic.
1

Step 1

Create Order with AML screening.
2

Step 2

Fetch Order With Updated Risk Assessment (optional).
3

Step 3

Patch Order (If High Risk).
4

Step 4

Create a Payment.
Automatic Order Failure immediately declines high-risk transactions at the time of order creation, preventing any possibility of payment processing for flagged orders.
1

Step 1

Create Order with AML screening.
2

Step 2

If high risk detected: Order fails immediately.
3

Step 3

No payment creation possible - transaction ends here.
4

Step 4

Handle error and inform customer.

Smart Screening vs Automatic Order Failure Comparison

Feature | Smart Screening | Automatic Order Failure

Best For | - Maximising conversions.
  • Customer-centric businesses.
  • Businesses with technical resources. | - Zero-tolerance compliance policy.
  • Minimal integration resources.
  • Simplified operations.

Customer Experience | - Can request additional information.
  • Customers can complete payment after verification. | - Transaction declined immediately.
  • No opportunity for customer to provide clarification.

Integration Effort | - Moderate complexity.
  • Patch Order API integration required. | - Minimal effort.
  • Simple binary logic.

API Response | - Success with risk assessment.
  • Includes risk factors and recommendations. | - Error response for high-risk.
  • Transaction fails at order creation.

Reporting | - Real-time risk metrics.
  • Detailed risk factor analysis. | - T+1 failed transaction reports.
  • Percentage of orders declined.

Integrate Smart Screening

Enable real-time risk assessment in your S2S integration:

Step 1: Create Order with AML Screening

/orders
Request
Success
Request Parameters amount mandatory : integer The amount for which the order was created, in currency subunits. For example, for an amount of 295, enter 29500. Payment can only be made for this amount against the Order. currency mandatory : string ISO code for the currency in which you want to accept the payment. The default length is 3 characters. For example, INR. receipt optional : string Receipt number that corresponds to this order, set for your internal reference. Can have a maximum length of 40 characters and has to be unique. customer_id mandatory : string Unique identifier of the customer. For example, cust_1Aa00000000004. reviews optional : object Contains risk assessment features. screening optional : array Types of risk screening to perform. For example aml. customer_details mandatory : object This contains details about the customer. name mandatory : string Customer’s name.
  • Character length: Between 5 and 50 characters.
  • Allowed characters: Uppercase letters (A-Z), lowercase letters (a-z), and spaces (not at the beginning).
  • Not allowed characters: Numbers, special characters (For example, @, ”, ,, ., and so on.), Unicode characters, emojis, and non-Latin scripts or regional languages.
  • Prohibited names: Names must be meaningful and contextually appropriate.
    • Avoid using repetitive patterns (For example, aaa, xyz, kkk kk).
    • Names like litri litri, Hfg Gh, or husi husi are not permitted.
    • Curse words or offensive names are not prohibited.
  • Example: Gaurav Kumar.
email optional : string The customer’s email address. A maximum length of 64 characters for the username. For example, in “gaurav.kumar@example.com”, “gaurav.kumar” must not exceed 64 characters. contact optional : string The customer’s phone number. A maximum length of 15 characters including country code. For example, +919123456780. billing_address mandatory : object This contains the billing address of the order. line1 mandatory : string Address Line 1 of the address.
  • Character length: Must be between 3 and 100 characters.
  • Allowed characters: Uppercase letters (A-Z), lowercase letters (a-z), numbers (0-9), spaces, and special characters (*&/-()#_+[]:’”.,.).
  • Not allowed characters: Regional languages.
line2 mandatory : string Address Line 2 of the address.
  • Character length: Must be between 3 and 100 characters.
  • Allowed characters: Uppercase letters (A-Z), lowercase letters (a-z), numbers (0-9), spaces, and special characters (*&/-()#_+[]:’”.,.).
  • Not allowed characters: Regional languages.
city mandatory : string Name of the city. Must be between 3 and 50 characters in length and can only include uppercase (A-Z) and lowercase (a-z) English letters, and spaces. country mandatory : string ISO3 country code of the billing address. Only IND is allowed. state mandatory : string Name of the state. It must be between 3 and 50 characters extended and can only include uppercase (A-Z) and lowercase (a-z) English letters and spaces. Please send the full name of the state, for example, Madhya Pradesh. zipcode mandatory : string The ZIP code must consist of 6-digit numeric characters. Only valid Indian ZIP codes will be accepted. Refer to the list of supported ZIP codes. latitude optional : float Latitude of the position expressed in decimal degrees (WSG 84), for example, 6.244203. A positive value denotes the northern hemisphere or the equator, and a negative value denotes the southern hemisphere. The number of digits to represent the precision of the coordinate. longitude optional : float Longitude of the position expressed in decimal degrees (WSG 84), for example, -75.581211. A positive value denotes east longitude or the prime meridian, and a negative value denotes west longitude. The number of digits to represent the precision of the coordinate. shipping_address mandatory : object This contains the shipping address of the order. line1 mandatory : string Address Line 1 of the address.
  • Character length: Must be between 3 and 100 characters.
  • Allowed characters: Uppercase letters (A-Z), lowercase letters (a-z), numbers (0-9), spaces, and special characters (*&/-()#_+[]:’”.,.).
  • Not allowed characters: Regional languages.
line2 mandatory : string Address Line 2 of the address.
  • Character length: Must be between 3 and 100 characters.
  • Allowed characters: Uppercase letters (A-Z), lowercase letters (a-z), numbers (0-9), spaces, and special characters (*&/-()#_+[]:’”.,.).
  • Not allowed characters: Regional languages.
city mandatory : string Name of the city. Must be between 3 and 50 characters in length and can only include uppercase (A-Z) and lowercase (a-z) English letters, and spaces. country mandatory : string ISO3 country code of the billing address. Only IND is allowed. state mandatory : string Name of the state. It must be between 3 and 50 characters extended and can only include uppercase (A-Z) and lowercase (a-z) English letters and spaces. Please send the full name of the state, for example, Madhya Pradesh. zipcode mandatory : string The ZIP code must consist of 6-digit numeric characters. Only valid Indian ZIP codes will be accepted. Refer to the list of supported ZIP codes. latitude optional : float Latitude of the position expressed in decimal degrees (WSG 84), for example, 6.244203. A positive value denotes the northern hemisphere or the equator, and a negative value denotes the southern hemisphere. The number of digits to represent the precision of the coordinate. longitude optional : float Longitude of the position expressed in decimal degrees (WSG 84), for example, -75.581211. A positive value denotes east longitude or the prime meridian, and a negative value denotes west longitude. The number of digits to represent the precision of the coordinate.

Response Parameters

amount : integer The amount for which the order was created, in currency subunits. For example, for an amount of 295, enter 29500. amount_due : integer The amount pending against the order. amount_paid : integer The amount paid against the order. attempts : integer The number of payment attempts, successful and failed, that have been made against this order. created_at : integer Indicates the Unix timestamp when this order was created. currency : string ISO code for the currency in which you want to accept the payment. The default length is 3 characters. entity : string Name of the entity. Here, it is order. id : string The unique identifier of the order. notes : object Key-value pair used to store additional information about the entity. Holds 15 key-value pairs, 256 characters (maximum) each. For example, "note_key": "Beam me up Scotty”. offer_id : string The unique identifier of the offer. For example, offer_JHD834hjbxzhd38d. receipt : string Receipt number that corresponds to this order. Can have a maximum length of 40 characters and has to be unique. status : string The status of the order. Possible values:
  • created: When you create an order, it is in the created state. It stays in this state till a payment is attempted on it.
  • attempted: An order changes to the attempted state following the first payment attempt and remains in this state until at least one payment is successfully processed and captured.
  • paid: After the successful capture of the payment, the order moves to the paid state. No further payment requests are permitted once the order moves to the paid state. The order stays in the paid state even if the payment associated with the order is refunded.
reviews : object Contains all risk assessment results. entity : string Type of object. Here it is collection. count : integer Number of risk assessments performed. items : array List of risk assessment results. screening : string Type of screening performed. Here it is aml. risk_tier : string Overall risk level of the transaction. Possible values:
  • high
  • medium
  • low
  • pending
risk_factors_count : integer Number of risk factors identified. risk_factors : array Detailed risk factor information. reason : string Identifier for the specific risk factor. For example name_match_sanction_list. description : string Description of the risk factor. source : string Field or data point that triggered the risk factor. For example, customer_details.name.

Error Response Parameters

Error | Cause | Solution

The API “ provided is invalid. | The API credentials passed in the API call differ from the ones generated on the Dashboard. Possible reasons: - Different keys for test mode and live modes.
  • Expired API key. | The API keys must be active and entered correctly with no whitespace before or after the keys.

    The amount must be at least INR 1.00. | The amount specified is less than the minimum amount. Currency subunits, such as paise (in the case of INR), should always be greater than 100. | Enter an amount equal to or greater than the minimum amount, that is 100.

    The field name is required. | A mandatory field is missing. | Ensure all mandatory fields and values are present.

    Only english alphabets are allowed in customer name. | The customer name provided in the request contains characters other than English alphabets, such as numbers, special characters, regional language characters, or emojis. | Ensure that the name field in the request contains only English letters (A-Z, a-z) and meets the validation criteria: - Verify that the name does not include numerical characters, special characters (For example, @, #, $, and so on.), or non-Latin scripts.
  • Confirm that there are no extra spaces at the beginning or end of the name.
    Customer name should be between 5 and 50 characters. | The name field provided in the request does not meet the required character length. It is either shorter than 5 characters or exceeds 50 characters. | - Ensure that the name field in the request is between 5 and 50 characters long.
  • Check that no extra spaces are included at the beginning or end of the name, which might affect the character count.
    Customer name is invalid. | The name field provided in the request does not meet the validation requirements. This could be due to the presence of disallowed characters, such as special characters, numbers, regional language characters, or the use of non-Latin scripts. | - Ensure that the name field only contains English letters (A-Z, a-z) and spaces (not at the beginning).
  • Verify that the name does not include special characters, numerical digits, emojis, or regional language characters.
  • Check for unintended characters that may have been included by mistake (For example, trailing spaces or special symbols).
    Only English alphabet is allowed in City and State. | The city or state field in the request contains invalid characters such as numbers, special characters, or regional language text. | - Ensure that the city and state fields only contain English letters (A-Z, a-z) and spaces.
  • Verify that these fields do not include numerical characters, special characters, or regional language scripts.
    Address line 1 and line 2 can only contain alphanumeric characters and limited special characters. | The Address line1 or Address line2 field in the request contains invalid characters that are not allowed, such as unsupported symbols or regional language characters. | - Ensure that Address line1 and Address line2 only include alphanumeric characters (A-Z, a-z, 0-9) and allowed special characters (For example, *&/-()#_+[]:’”.,).
  • Verify that no unsupported symbols or regional language scripts are included.

Step 2: Fetch Order With Updated Risk Assessment (optional)

After creating an order, retrieve the updated risk assessment. /orders/:order_id?expand[]=order.reviews
Request
Success
Query Parameters expands[]=order.reviews : string Use to expand the AML risk assessment details for an order. Returns the reviews object containing risk tier, risk factors count, and detailed risk factors with reasons, descriptions and sources.

Response Parameters

amount : integer The amount for which the order was created, in currency subunits. For example, for an amount of 295, enter 29500. amount_due : integer The amount pending against the order. amount_paid : integer The amount paid against the order. attempts : integer The number of payment attempts, successful and failed, that have been made against this order. created_at : integer Indicates the Unix timestamp when this order was created. currency : string ISO code for the currency in which you want to accept the payment. The default length is 3 characters. entity : string Name of the entity. Here, it is order. id : string The unique identifier of the order. notes : object Key-value pair used to store additional information about the entity. Holds 15 key-value pairs, 256 characters (maximum) each. For example, "note_key": "Beam me up Scotty”. offer_id : string The unique identifier of the offer. For example, offer_JHD834hjbxzhd38d. receipt : string Receipt number that corresponds to this order. Can have a maximum length of 40 characters and has to be unique. status : string The status of the order. Possible values:
  • created: When you create an order, it is in the created state. It stays in this state till a payment is attempted on it.
  • attempted: An order changes to the attempted state following the first payment attempt and remains in this state until at least one payment is successfully processed and captured.
  • paid: After the successful capture of the payment, the order moves to the paid state. No further payment requests are permitted once the order moves to the paid state. The order stays in the paid state even if the payment associated with the order is refunded.
reviews : object Contains all risk assessment results. entity : string Type of object. Here it is collection. count : integer Number of risk assessments performed. items : array List of risk assessment results. screening : string Type of screening performed. Here it is aml. risk_tier : string Overall risk level of the transaction. Possible values:
  • high
  • medium
  • low
  • pending
risk_factors_count : integer Number of risk factors identified. risk_factors : array Detailed risk factor information. reason : string Identifier for the specific risk factor. For example name_match_sanction_list. description : string Description of the risk factor. source : string Field or data point that triggered the risk factor. For example, customer_details.name.

Step 3: Patch Order (If High Risk)

Reduce the risk score by providing additional customer compliance information to the flagged order. /orders/:order_id
Request
Success
Request Parameters customer_details mandatory : object This contains details about the customer. type optional : string Indicates whether the customer is an individual or business entity. Possible values:
  • company
  • individual
Watch Out!For transactions exceeding ₹2,50,000:
  • Individual customers: PAN is mandatory.
  • Business customers: GSTIN is mandatory. name mandatory : string Customer’s name.
    • Character length: Between 5 and 50 characters.
    • Allowed characters: Uppercase letters (A-Z), lowercase letters (a-z), and spaces (not at the beginning).
    • Not allowed characters: Numbers, special characters (For example, @, ”, ,, ., and so on.), Unicode characters, emojis, and non-Latin scripts or regional languages.
    • Prohibited names: Names must be meaningful and contextually appropriate.
      • Avoid using repetitive patterns (For example, aaa, xyz, kkk kk).
      • Names like litri litri, Hfg Gh, or husi husi are not permitted.
      • Curse words or offensive names are not prohibited.
    • Example: Gaurav Kumar.
    email optional : string The customer’s email address. A maximum length of 64 characters for the username. For example, in “gaurav.kumar@example.com”, “gaurav.kumar” must not exceed 64 characters. contact optional : string The customer’s phone number. A maximum length of 15 characters including country code. For example, +919123456780. individual : object Required when business_type is individual. date_of_birth : object Customer’s date of birth (individuals) or date of incorporation (businesses). day : integer Day of birth/incorporation (1-31). month : integer Month of birth/incorporation (1-12). year : integer Year of birth/incorporation (4-digit format). place_of_birth : string Place where the customer was born or place of incorporation for businesses. tax_identity : array List of tax identifiers. name : string Type of tax identifier. value : string The identifier value matching the expected format.

Response Parameters

amount : integer The amount for which the order was created, in currency subunits. For example, for an amount of 295, enter 29500. amount_due : integer The amount pending against the order. amount_paid : integer The amount paid against the order. attempts : integer The number of payment attempts, successful and failed, that have been made against this order. created_at : integer Indicates the Unix timestamp when this order was created. currency : string ISO code for the currency in which you want to accept the payment. The default length is 3 characters. entity : string Name of the entity. Here, it is order. id : string The unique identifier of the order. notes : object Key-value pair used to store additional information about the entity. Holds 15 key-value pairs, 256 characters (maximum) each. For example, "note_key": "Beam me up Scotty”. offer_id : string The unique identifier of the offer. For example, offer_JHD834hjbxzhd38d. receipt : string Receipt number that corresponds to this order. Can have a maximum length of 40 characters and has to be unique. status : string The status of the order. Possible values:
  • created: When you create an order, it is in the created state. It stays in this state till a payment is attempted on it.
  • attempted: An order changes to the attempted state following the first payment attempt and remains in this state until at least one payment is successfully processed and captured.
  • paid: After the successful capture of the payment, the order moves to the paid state. No further payment requests are permitted once the order moves to the paid state. The order stays in the paid state even if the payment associated with the order is refunded.
customer_details mandatory : object This contains details about the customer. name mandatory : string Customer’s name.
  • Character length: Between 5 and 50 characters.
  • Allowed characters: Uppercase letters (A-Z), lowercase letters (a-z), and spaces (not at the beginning).
  • Not allowed characters: Numbers, special characters (For example, @, ”, ,, ., and so on.), Unicode characters, emojis, and non-Latin scripts or regional languages.
  • Prohibited names: Names must be meaningful and contextually appropriate.
    • Avoid using repetitive patterns (For example, aaa, xyz, kkk kk).
    • Names like litri litri, Hfg Gh, or husi husi are not permitted.
    • Curse words or offensive names are not prohibited.
  • Example: Gaurav Kumar.
email optional : string The customer’s email address. A maximum length of 64 characters for the username. For example, in “gaurav.kumar@example.com”, “gaurav.kumar” must not exceed 64 characters. contact optional : string The customer’s phone number. A maximum length of 15 characters including country code. For example, +919123456780. business_type optional : string Indicates whether the customer is an individual or business entity. Possible values:
  • company
  • individual
Watch Out!For transactions exceeding ₹2,50,000:
  • Individual customers: PAN is mandatory.
  • Business customers: GSTIN is mandatory. individual : object Required when business_type is individual. date_of_birth : object Customer’s date of birth (individuals) or date of incorporation (businesses). day : integer Day of birth/incorporation (1-31). month : integer Month of birth/incorporation (1-12). year : integer Year of birth/incorporation (4-digit format). place_of_birth : string Place where the customer was born or place of incorporation for businesses. tax_identity : array List of tax identifiers. name : string Type of tax identifier. value : string The identifier value matching the expected format.

Error Response Parameters

Error | Cause | Solution

The API “ provided is invalid. | The API credentials passed in the API call differ from the ones generated on the Dashboard. Possible reasons: - Different keys for test mode and live modes.
  • Expired API key. | The API keys must be active and entered correctly with no whitespace before or after the keys.

    The amount must be at least INR 1.00. | The amount specified is less than the minimum amount. Currency subunits, such as paise (in the case of INR), should always be greater than 100. | Enter an amount equal to or greater than the minimum amount, that is 100.

    The field name is required. | A mandatory field is missing. | Ensure all mandatory fields and values are present.

    Only english alphabets are allowed in customer name. | The customer name provided in the request contains characters other than English alphabets, such as numbers, special characters, regional language characters, or emojis. | Ensure that the name field in the request contains only English letters (A-Z, a-z) and meets the validation criteria: - Verify that the name does not include numerical characters, special characters (For example, @, #, $ and so on.), or non-Latin scripts.
  • Confirm that there are no extra spaces at the beginning or end of the name.
    Customer name should be between 5 and 50 characters. | The name field provided in the request does not meet the required character length. It is either shorter than 5 characters or exceeds 50 characters. | - Ensure that the name field in the request is between 5 and 50 characters long.
  • Check that no extra spaces are included at the beginning or end of the name, which might affect the character count.
    Customer name is invalid. | The name field provided in the request does not meet the validation requirements. This could be due to the presence of disallowed characters, such as special characters, numbers, regional language characters, or the use of non-Latin scripts. | - Ensure that the name field only contains English letters (A-Z, a-z) and spaces (not at the beginning).
  • Verify that the name does not include special characters, numerical digits, emojis, or regional language characters.
  • Check for unintended characters that may have been included by mistake (For example, trailing spaces or special symbols).
    Only English alphabet is allowed in City and State. | The city or state field in the request contains invalid characters such as numbers, special characters, or regional language text. | - Ensure that the city and state fields only contain English letters (A-Z, a-z) and spaces.
  • Verify that these fields do not include numerical characters, special characters, or regional language scripts.
    Address line 1 and line 2 can only contain alphanumeric characters and limited special characters. | The Address line1 or Address line2 field in the request contains invalid characters that are not allowed, such as unsupported symbols or regional language characters. | - Ensure that Address line1 and Address line2 only include alphanumeric characters (A-Z, a-z, 0-9) and allowed special characters (For example, *&/-()#_+[]:’”.,).
  • Verify that no unsupported symbols or regional language scripts are included.

Step 4: Create a Payment

Once the order is created, pass the order_id from the Orders API response to the Create a Payment API.

S2S API Integration with Automatic Order Failure

Automatic Failure Implementation

How it works:
  • Razorpay automatically fails transactions predicted to be AML-positive at the Create Order step.
  • Orders identified as high-risk are declined before payment processing.
  • No additional data collection required from customers.
  • Receive T+1 reports showing failed order statistics.
Best for:
  • Businesses prioritising zero AML risk.
  • Use cases where declining high-risk transactions is acceptable.
  • Businesses unable to implement additional data collection.
Reporting:
  • Daily T+1 reports showing:
    • Number of orders failed due to AML.
    • Percentage of total orders affected.

Support

For further assistance, reach out to our Support team or email us at import-mission@razorpay.com. Test Integration