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refresh=true&limit=4&offset=10&status=success` Use this endpoint to fetch the status of a specific complaint or retrieve a list of complaints.

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Request

Curl

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Response

Success

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Parameters

upi_transaction_id : string Fetch the complaint status for the specific transaction id.
Watch Out!This value should be alphanumeric and a maximum of 35 characters are allowed. The value should start with a prefix given by NPCI to Switch.refresh : boolean Determines whether to fetch payment status from NPCI. Possible values:
  • true: If set to true, fetch payment status from NPCI.
  • false (default): If set to false, return payment from the local database.
limit : integer Maximum number of records to return. Used for pagination.offset : integer Offset value for pagination.status : string The status of the complaint. Possible values:
  • initiated
  • success
  • failure

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Parameters

entity : string The entity type. Here, it is collection. count : integer Indicates the number of items in the entity type. items : object The complaint details. entity : string Entity type. Here it is upi.complaint. reference_id : string Business-generated complaint reference id. upi_reference_id : string Identifier returned by Razorpay for the complaint. request_adjustment_amount : integer The amount of the transaction sent by NPCI (in paise), when the complaint was raised. request_adjustment_code : string Code representing complaint reason from NPCI, when the complaint was raised.. request_adjustment_flag : string Flag associated with the complaint reason from NPCI, when the complaint was raised.. upi_customer_reference_number : string Complaint id shared by NPCI. adjustment_amount : integer The amount of the transaction sent by NPCI, in paise. adjustment_code : string Code representing complaint reason from NPCI. adjustment_flag : string Flag associated with the complaint reason from NPCI. payee : object The payee details. vpa : string The VPA of the payee. name : string The name of the payee. status : string Indicates the complaint status. Possible values:
  • initiated
  • active
  • completed
  • paused
  • failed
description : string Acknowledgement or status description. upi_transaction_id : string UPI transaction id related to the complaint. upi_original_transaction_id : string Original UPI transaction id used at the time of payment. created_at : string The UNIX timestamp at which the complaint was created.