Frequently Asked Questions (FAQs)

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1. How is customer security ensured while handling recurring payment tokens?

Razorpay deletes the token as soon as the recurring payment is completed, ensuring complete security.

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2. What is the time taken for the UPI One Time Mandate processing?

The UPI One Time Mandate transactions occur realtime. The system immediately processes the transactions.

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3. How does the maximum blocked amount work for transactions?

Businesses can set a maximum amount which will be blocked for the customer and can debit any amount equal to or less than the maximum amount.

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4. If the business blocks ₹10000 and debits ₹5000 what happens to the remaining amount?

If the business blocks an amount and debits a lesser amount, the remaining amount will be unblocked by the bank and refunded back to the customer.

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5. Can businesses modify the mandate after it is created?

No, once a mandate is created, it cannot be modified.

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6. Which are the top UPI apps supported for one time mandate transactions?

The top UPI apps supported for mandate transactions are PhonePe and Google Pay.