3. Create Subsequent Payments

Create an order to charge the customer
Create a recurring payment

3.1. Create an Order to Charge the Customer

You have to create a new order every time you want to charge your customers. This order is different from the one created during the authorisation transaction. The following endpoint creates an order. /orders

Curl

curl -u [YOUR_KEY_ID]:[YOUR_KEY_SECRET] \
-X POST https://api.razorpay.com/v1/orders \
-H "Content-Type: application/json" \
-d '{
  "amount":1000,
  "currency":"INR",
  "payment_capture": true,
  "receipt":"Receipt No. 1",
  "notes": {
    "notes_key_1":"Tea, Earl Grey, Hot",
    "notes_key_2":"Tea, Earl Grey… decaf."
  }
}'

```java: Java
RazorpayClient razorpay = new RazorpayClient("[YOUR_KEY_ID]", "[YOUR_KEY_SECRET]");

JSONObject orderRequest = new JSONObject();
orderRequest.put("amount", 1000);
orderRequest.put("currency", "INR");
orderRequest.put("payment_capture", true);
orderRequest.put("receipt", "Receipt No. 1");
JSONObject notes = new JSONObject();
notes.put("notes_key_1","Tea, Earl Grey, Hot");
notes.put("notes_key_2","Tea, Earl Grey… decaf.");
orderRequest.put("notes", notes);

Order order = razorpay.orders.create(orderRequest);

```php: PHP
$api = new Api($key_id, $secret);

$api->order->create(array('receipt' => '123', 'amount' => 100, 'payment_capture' => true, 'currency' => 'INR', 'notes'=> array('key1'=> 'value3','key2'=> 'value2')));

```javascript: Node.js
var instance = new Razorpay({ key_id: 'YOUR_KEY_ID', key_secret: 'YOUR_SECRET' })

instance.orders.create({
  "amount":1000,
  "currency":"INR",
  "payment_capture": true,
  "receipt":"Receipt No. 1",
  "notes": {
    "notes_key_1":"Tea, Earl Grey, Hot",
    "notes_key_2":"Tea, Earl Grey… decaf."
  }
})

```python: Python
client = razorpay.Client(auth=("YOUR_ID", "YOUR_SECRET"))

client.order.create({
    'amount': 1000,
    'currency': 'INR',
    'payment_capture': True,
    'receipt': 'Receipt No. 1',
    'notes': {'notes_key_1': 'Tea, Earl Grey, Hot',
              'notes_key_2': 'Tea, Earl Grey... decaf.'}
    })

```ruby: Ruby
require "razorpay"
Razorpay.setup('YOUR_KEY_ID', 'YOUR_SECRET')

para_attr = {
  "amount": 1000,
  "currency": "INR",
  "payment_capture": true,
  "receipt": "Receipt No. 1",
  "notes": {
    "notes_key_1": "Tea, Earl Grey, Hot",
    "notes_key_2": "Tea, Earl Grey… decaf."
  }
}

Razorpay::Order.create(para_attr)

```go: Go
import ( razorpay "github.com/razorpay/razorpay-go" )
client := razorpay.NewClient("YOUR_KEY_ID", "YOUR_S ECRET")

data:= map[string]interface{}{
  "amount":1000,
  "currency":"INR",
  "payment_capture": true,
  "receipt":"Receipt No. 1",
  "notes": map[string]interface{}{
    "notes_key_1":"Tea, Earl Grey, Hot",
    "notes_key_2":"Tea, Earl Grey… decaf.",
  },
}
body, err := client.Order.Create(data, nil)

```csharp: .NET
RazorpayClient client = new RazorpayClient("[YOUR_KEY_ID]", "[YOUR_KEY_SECRET]");

Dictionary orderRequest = new Dictionary();
orderRequest.Add("amount", 100);
orderRequest.Add("currency", "INR");
orderRequest.Add("receipt", "receipt#12b");
orderRequest.Add("payment_capture", true);
Dictionary notes = new Dictionary();
notes.Add("notes_key_1", "Tea, Earl Grey, Hot");
notes.Add("notes_key_2", "Tea, Earl Grey… decaf.");
orderRequest.Add("notes", notes);

Order order = client.Order.Create(orderRequest);

Success Response

{
   "id":"order_1Aa00000000002",
   "entity":"order",
   "amount":1000,
   "amount_paid":0,
   "amount_due":1000,
   "currency":"INR",
   "receipt":"Receipt No. 1",
   "offer_id":null,
   "status":"created",
   "attempts":0,
   "notes":{
      "notes_key_1":"Tea, Earl Grey, Hot",
      "notes_key_2":"Tea, Earl Grey… decaf."
   },
   "created_at":1579782776
}

```json: Failure Response
{
   "error":{
      "code":"BAD_REQUEST_ERROR",
      "description":"The id provided does not exist",
      "source":"business",
      "step":"payment_initiation",
      "reason":"input_validation_failed",
      "metadata":{
         
      }
   }
}

Request Parameters

amount mandatory : integer Amount in currency subunits. currency mandatory : string The 3-letter ISO currency code for the payment. receipt optional : string A user-entered unique identifier for the order. For example, Receipt No. 1. You should map this parameter to the order_id sent by Razorpay. notes optional : object Key-value pair you can use to store additional information about the entity. Maximum of 15 key-value pairs, 256 characters each. For example, "note_key": "Beam me up Scotty”. payment_capture mandatory : boolean Determines whether the payment status should be changed to captured automatically or not. Possible values:

true: Payments are captured automatically.
false: Payments are not captured automatically. You can manually capture payments using the Manually Capture Payments API.

Response Parameters

id : string A unique identifier of the order created. For example order_1Aa00000000001. entity : string The entity that has been created. Here it is order. amount : integer Amount in currency subunits. amount_paid : integer The amount that has been paid. amount_due : integer The amount that is yet to pay. currency : string The 3-letter ISO currency code for the payment. Currently, we only support INR. receipt : string A user-entered unique identifier of the order. For example, rcptid #1. status : string The status of the order. notes : object Key-value pair you can use to store additional information about the entity. Maximum of 15 key-value pairs, 256 characters each. For example, "note_key": "Beam me up Scotty”. created_at : integer The Unix timestamp at which the order was created.

Error Response Parameters

Given below is a list of possible errors you may face while creating an Order.

Error | Cause | Solution

The api key provided is invalid | This error occurs when you enter the wrong API key or secret. | Make sure to enter the valid API key and secret.

The amount must be at least INR 1.00. | This error occurs when you enter an amount less than INR 1. | Make sure the entered amount is atleast INR 1.

The currency should be INR when method is upi | This error occurs when you enter a currency other than INR. | Make sure the currency is INR.

3.2. Create a Recurring Payment

Once you have generated an order_id, use it with the token_id to create a payment and charge the customer. The following endpoint creates a payment to charge the customer. /payments/create/recurring

Curl

curl -u [YOUR_KEY_ID]:[YOUR_KEY_SECRET] \
-X POST https://api.razorpay.com/v1/payments/create/recurring \
-H "Content-Type: application/json" \
-d '{
  "email": "gaurav.kumar@example.com",
  "contact": "+919876543210",
  "amount": 1000,
  "currency": "INR",
  "order_id": "order_1Aa00000000002",
  "customer_id": "cust_1Aa00000000001",
  "token": "token_1Aa00000000001",
  "recurring": true,
  "description": "Creating recurring payment for Gaurav Kumar",
  "notes": {
    "note_key 1": "Beam me up Scotty",
    "note_key 2": "Tea. Earl Gray. Hot."
  }
}'

```java: Java
RazorpayClient razorpay = new RazorpayClient("[YOUR_KEY_ID]", "[YOUR_KEY_SECRET]");

JSONObject paymentRequest = new JSONObject();
paymentRequest.put("email", "gaurav.kumar@example.com");
paymentRequest.put("contact", "+919876543210");
paymentRequest.put("amount", 1000);
paymentRequest.put("currency", "INR");
paymentRequest.put("order_id", "order_1Aa00000000002");
paymentRequest.put("customer_id", "cust_1Aa00000000001");
paymentRequest.put("token", "token_1Aa00000000001");
paymentRequest.put("recurring", true);
paymentRequest.put("description", "Creating recurring payment for Gaurav Kumar");
JSONObject notes = new JSONObject();
paymentRequest.put("notes_key_1","Tea, Earl Grey, Hot");
paymentRequest.put("notes_key_2","Tea, Earl Grey… decaf.");

Payment payment = razorpay.payments.createRecurringPayment(paymentRequest);

```php: PHP
$api = new Api($key_id, $secret);

$api->payment->createRecurring(array('email'=>'gaurav.kumar@example.com','contact'=>'+919876543210','amount'=>100,'currency'=>'INR','order_id'=>'order_1Aa00000000002','customer_id'=>'cust_1Aa00000000001','token'=>'token_1Aa00000000001','recurring'=>true,'description'=>'Creating recurring payment for Gaurav Kumar'));

```javascript: Node.js
var instance = new Razorpay({ key_id: 'YOUR_KEY_ID', key_secret: 'YOUR_SECRET' })

instance.payments.createRecurringPayment({
  "email": "gaurav.kumar@example.com",
  "contact": "+919876543210",
  "amount": 1000,
  "currency": "INR",
  "order_id": "order_1Aa00000000002",
  "customer_id": "cust_1Aa00000000001",
  "token": "token_1Aa00000000001",
  "recurring": true,
  "description": "Creating recurring payment for Gaurav Kumar",
  "notes": {
    "note_key 1": "Beam me up Scotty",
    "note_key 2": "Tea. Earl Gray. Hot."
  }
})

```python: Python
client = razorpay.Client(auth=("YOUR_ID", "YOUR_SECRET"))

client.payment.createRecurring({
    'email': 'gaurav.kumar@example.com',
    'contact': +919876543210,
    'amount': 1000,
    'currency': 'INR',
    'order_id': "order_1Aa00000000002",
    'customer_id': "cust_1Aa00000000001",
    'token': 'token_1Aa00000000001',
    'recurring': True,
    'description': 'Creating recurring payment for Gaurav Kumar',
    'notes': {'note_key 1': 'Beam me up Scotty',
              'note_key 2': 'Tea. Earl Gray. Hot.'}
    })

```ruby: Ruby
require "razorpay"
Razorpay.setup('YOUR_KEY_ID', 'YOUR_SECRET')

para_attr = {
  "email": "gaurav.kumar@example.com",
  "contact": "+919876543210",
  "amount": 1000,
  "currency": "INR",
  "order_id": "order_1Aa00000000002",
  "customer_id": "cust_1Aa00000000001",
  "token": "token_1Aa00000000001",
  "recurring": true,
  "description": "Creating recurring payment for Gaurav Kumar",
  "notes": {
    "note_key 1": "Beam me up Scotty",
    "note_key 2": "Tea. Earl Gray. Hot."
  }
}
Razorpay::Payment.create_recurring_payment(para_attr)

```go: Go
import ( razorpay "github.com/razorpay/razorpay-go" )
client := razorpay.NewClient("YOUR_KEY_ID", "YOUR_SECRET")

data:= map[string]interface{}{
  "email": "gaurav.kumar@example.com",
  "contact": "+919876543210",
  "amount": 1000,
  "currency": "INR",
  "order_id": "order_1Aa00000000002",
  "customer_id": "cust_1Aa00000000001",
  "token": "token_1Aa00000000001",
  "recurring": true,
  "description": "Creating recurring payment for Gaurav Kumar",
  "notes": map[string]interface{}{
    "note_key 1": "Beam me up Scotty",
    "note_key 2": "Tea. Earl Gray. Hot.",
  },
}
body, err := Client.Payment.CreateRecurringPayment(data, nil)

```csharp: .NET
RazorpayClient client = new RazorpayClient("[YOUR_KEY_ID]", "[YOUR_KEY_SECRET]");

Dictionary paymentRequest = new Dictionary();
paymentRequest.Add("email", "gaurav.kumar@example.com");
paymentRequest.Add("contact", "+919876543210");
paymentRequest.Add("amount", 1000);
paymentRequest.Add("currency", "INR");
paymentRequest.Add("order_id", "order_MZ35KPxZaqxfXq");
paymentRequest.Add("customer_id", "cust_KUyah9o60OPhfj");
paymentRequest.Add("token", "token_MZ37MsnhLNH4tN");
paymentRequest.Add("recurring", true);
paymentRequest.Add("description", "Creating recurring payment for Gaurav Kumar");
Dictionary notes = new Dictionary();
notes.Add("notes_key_1", "Tea, Earl Grey, Hot");
notes.Add("notes_key_2", "Tea, Earl Grey… decaf.");
paymentRequest.Add("notes", notes);

Payment payment = client.Payment.CreateRecurringPayment(paymentRequest);

Success Response

{
  "razorpay_payment_id" : "pay_1Aa00000000001"
}

```json: Failure Response
{
   "error":{
      "code":"BAD_REQUEST_ERROR",
      "description":"Amount exceeds maximum amount allowed",
      "source":"business",
      "step":"payment_initiation",
      "reason":"input_validation_failed",
      "metadata":{
         
      }
   }
}

Request Parameters

email mandatory : string The customer’s email address. For example, gaurav.kumar@example.com. contact mandatory : integer The customer’s phone number. For example, 9876543210. currency mandatory : string 3-letter ISO currency code for the payment. Currently, only INR is allowed. amount mandatory : integer The amount you want to charge your customer. This should be the same as the order amount. order_idmandatory : string The unique identifier of the order created. For example, order_1Aa00000000002. customer_id mandatory : string The unique identifier of the customer you want to charge. For example, cust_1Aa00000000002. token mandatory : string The token_id generated when the customer successfully completes the authorisation payment. Different payment instruments for the same customer have different token_id. recurring mandatory : boolean Determines whether recurring payment is enabled or not.

true: Recurring payment is enabled.
false: Recurring payment is not enabled.

notesoptional : object Key-value pair you can use to store additional information about the entity. Maximum of 15 key-value pairs, 256 characters each. For example, "note_key": "Beam me up Scotty”.

Response Parameters

razorpay_payment_id : string The unique identifier of the payment that is created. For example, pay_1Aa00000000001. razorpay_order_id : string The unique identifier of the order that is created. For example, order_1Aa00000000001. razorpay_signature : string The signature generated by the Razorpay. For example, 9ef4dffbfd84f1318f6739a3ce19f9d85851857ae648f114332d8401e0949a3d.

Error Response Parameters

Given below is a list of possible errors you may face while creating a Recurring Payment.

Error | Cause | Solution

bank_account_invalid | This error occurs when The customer’s bank account is either closed or no longer valid. The customer or bank may have closed the account. | The customer should re-register the mandate.

bank_account_validation_failed | This error occurs when the bank could not validate the customer registration for debiting the customer. | You can retry after some time or reach out to Razorpay.

bank_technical_error | The destination bank was facing technical problems at the time the payment was attempted. This error usually occurs when the Core Banking System encounters a technical error while processing the payment. | You can retry after some time or reach out to Razorpay.

debit_instrument_blocked | This error occurs when the bank temporarily blocks withdrawals on the customer’s account. | The customer should reach out to their bank to get the account unblocked.

debit_instrument_inactive | This error occurs when the bank temporarily blocks withdrawals on the customer’s account. | The customer should reach out to their bank to get the account unblocked.

gateway_technical_error | The payment failed due to a technical error at the gateway. This error usually occurs when the gateway server encounters a technical error while processing the payment. | You can retry after some time or reach out to Razorpay.

incorrect_ifsc | This error occurs when the bank IFSC code is no longer valid. | The customer should re-register the mandate.

input_validation_failed | The payment failed due to the wrong request or input sent in the payment request. You can also get this error while creating a payment with incorrect parameter values on the Dashboard. | Rectify the validation issues and try again. Check the error description and field parameters for more information about the error. Check your integration/payment request or reach out to Razorpay. Refer to the API Reference Guide.

insufficient_funds | This error occurs when the customer does not have sufficient funds in the account to complete the payment. | You can retry after asking the customer to add funds to their bank account.

invalid_amount | This error occurs when the amount or currency passed in the payment request is not supported or invalid. This can arise when you pass a different variable type in the amount field or pass an unsupported amount value. | You can check your integration and payment request.

mandate_not_active | This error occurs when the registered mandate is no longer active. The customer or bank could have cancelled the mandate. | The customer should re-register the mandate.

payment_cancelled | This error occurs when the customer has explicitly cancelled the payment. The customer could have given a cancellation instruction to their banks. | You can retry after informing the customer to remove the cancellation request.

payment_declined | Destination Bank or Gateway has declined the payment due to business or technical reasons such as terminal and pricing. | You can retry after some time or reach out to Razorpay.

payment_failed | This error occurs when the destination Bank or Gateway has declined the payment due to business or technical reasons such as terminal and pricing. | You can retry after some time or reach out to Razorpay.

payment_mandate_not_active | This error occurs when the is not yet activated the registered mandate. Banks sometimes take longer to activate the mandates at their end. | You can retry after some time or reach out to Razorpay.

payment_timed_out | This error occurs when the bank with the registered mandate could not debit the customer’s account in time. | You can retry after some time or reach out to Razorpay.

server_error | This error occurs when there is a technical error at Razorpay’s server. | You can retry after some time or reach out to Razorpay.

transaction_limit_exceeded | This error occurs when customers exceed their account’s credit or debit limit during high-value transactions. | You can retry after some time by informing the customer to update their transaction limits.

Introduction

API Guides

Core Resources API

Products API

Additional Resources

Payments

QR Codes

RazorpayX

Partners

3. Create Subsequent Payments

3.1. Create an Order to Charge the Customer

Request Parameters

Response Parameters

Error Response Parameters

Error | Cause | Solution

The api key provided is invalid | This error occurs when you enter the wrong API key or secret. | Make sure to enter the valid API key and secret.

The amount must be at least INR 1.00. | This error occurs when you enter an amount less than INR 1. | Make sure the entered amount is atleast INR 1.

The currency should be INR when method is upi | This error occurs when you enter a currency other than INR. | Make sure the currency is INR.

3.2. Create a Recurring Payment

Request Parameters

Response Parameters

Error Response Parameters

Error | Cause | Solution

bank_account_invalid | This error occurs when The customer’s bank account is either closed or no longer valid. The customer or bank may have closed the account. | The customer should re-register the mandate.

bank_account_validation_failed | This error occurs when the bank could not validate the customer registration for debiting the customer. | You can retry after some time or reach out to Razorpay.

bank_technical_error | The destination bank was facing technical problems at the time the payment was attempted. This error usually occurs when the Core Banking System encounters a technical error while processing the payment. | You can retry after some time or reach out to Razorpay.

debit_instrument_blocked | This error occurs when the bank temporarily blocks withdrawals on the customer’s account. | The customer should reach out to their bank to get the account unblocked.

debit_instrument_inactive | This error occurs when the bank temporarily blocks withdrawals on the customer’s account. | The customer should reach out to their bank to get the account unblocked.

gateway_technical_error | The payment failed due to a technical error at the gateway. This error usually occurs when the gateway server encounters a technical error while processing the payment. | You can retry after some time or reach out to Razorpay.

incorrect_ifsc | This error occurs when the bank IFSC code is no longer valid. | The customer should re-register the mandate.

insufficient_funds | This error occurs when the customer does not have sufficient funds in the account to complete the payment. | You can retry after asking the customer to add funds to their bank account.

invalid_amount | This error occurs when the amount or currency passed in the payment request is not supported or invalid. This can arise when you pass a different variable type in the amount field or pass an unsupported amount value. | You can check your integration and payment request.

mandate_not_active | This error occurs when the registered mandate is no longer active. The customer or bank could have cancelled the mandate. | The customer should re-register the mandate.

payment_cancelled | This error occurs when the customer has explicitly cancelled the payment. The customer could have given a cancellation instruction to their banks. | You can retry after informing the customer to remove the cancellation request.

payment_declined | Destination Bank or Gateway has declined the payment due to business or technical reasons such as terminal and pricing. | You can retry after some time or reach out to Razorpay.

payment_failed | This error occurs when the destination Bank or Gateway has declined the payment due to business or technical reasons such as terminal and pricing. | You can retry after some time or reach out to Razorpay.

payment_mandate_not_active | This error occurs when the is not yet activated the registered mandate. Banks sometimes take longer to activate the mandates at their end. | You can retry after some time or reach out to Razorpay.

payment_timed_out | This error occurs when the bank with the registered mandate could not debit the customer’s account in time. | You can retry after some time or reach out to Razorpay.

server_error | This error occurs when there is a technical error at Razorpay’s server. | You can retry after some time or reach out to Razorpay.

transaction_limit_exceeded | This error occurs when customers exceed their account’s credit or debit limit during high-value transactions. | You can retry after some time by informing the customer to update their transaction limits.

​3.1. Create an Order to Charge the Customer

​Request Parameters

​Response Parameters

​Error Response Parameters

​Error | Cause | Solution

​The api key provided is invalid | This error occurs when you enter the wrong API key or secret. | Make sure to enter the valid API key and secret.

​The amount must be at least INR 1.00. | This error occurs when you enter an amount less than INR 1. | Make sure the entered amount is atleast INR 1.

​The currency should be INR when method is upi | This error occurs when you enter a currency other than INR. | Make sure the currency is INR.

​3.2. Create a Recurring Payment

​Request Parameters

​Response Parameters

​Error Response Parameters

​Error | Cause | Solution

​bank_account_invalid | This error occurs when The customer’s bank account is either closed or no longer valid. The customer or bank may have closed the account. | The customer should re-register the mandate.

​bank_account_validation_failed | This error occurs when the bank could not validate the customer registration for debiting the customer. | You can retry after some time or reach out to Razorpay.

​bank_technical_error | The destination bank was facing technical problems at the time the payment was attempted. This error usually occurs when the Core Banking System encounters a technical error while processing the payment. | You can retry after some time or reach out to Razorpay.

​debit_instrument_blocked | This error occurs when the bank temporarily blocks withdrawals on the customer’s account. | The customer should reach out to their bank to get the account unblocked.

​debit_instrument_inactive | This error occurs when the bank temporarily blocks withdrawals on the customer’s account. | The customer should reach out to their bank to get the account unblocked.

​gateway_technical_error | The payment failed due to a technical error at the gateway. This error usually occurs when the gateway server encounters a technical error while processing the payment. | You can retry after some time or reach out to Razorpay.

​incorrect_ifsc | This error occurs when the bank IFSC code is no longer valid. | The customer should re-register the mandate.

​insufficient_funds | This error occurs when the customer does not have sufficient funds in the account to complete the payment. | You can retry after asking the customer to add funds to their bank account.

​invalid_amount | This error occurs when the amount or currency passed in the payment request is not supported or invalid. This can arise when you pass a different variable type in the amount field or pass an unsupported amount value. | You can check your integration and payment request.

​mandate_not_active | This error occurs when the registered mandate is no longer active. The customer or bank could have cancelled the mandate. | The customer should re-register the mandate.

​payment_cancelled | This error occurs when the customer has explicitly cancelled the payment. The customer could have given a cancellation instruction to their banks. | You can retry after informing the customer to remove the cancellation request.

​payment_declined | Destination Bank or Gateway has declined the payment due to business or technical reasons such as terminal and pricing. | You can retry after some time or reach out to Razorpay.

​payment_failed | This error occurs when the destination Bank or Gateway has declined the payment due to business or technical reasons such as terminal and pricing. | You can retry after some time or reach out to Razorpay.

​payment_mandate_not_active | This error occurs when the is not yet activated the registered mandate. Banks sometimes take longer to activate the mandates at their end. | You can retry after some time or reach out to Razorpay.

​payment_timed_out | This error occurs when the bank with the registered mandate could not debit the customer’s account in time. | You can retry after some time or reach out to Razorpay.

​server_error | This error occurs when there is a technical error at Razorpay’s server. | You can retry after some time or reach out to Razorpay.

​transaction_limit_exceeded | This error occurs when customers exceed their account’s credit or debit limit during high-value transactions. | You can retry after some time by informing the customer to update their transaction limits.

3.1. Create an Order to Charge the Customer

Request Parameters

Response Parameters

Error Response Parameters

Error | Cause | Solution

The api key provided is invalid | This error occurs when you enter the wrong API key or secret. | Make sure to enter the valid API key and secret.

The amount must be at least INR 1.00. | This error occurs when you enter an amount less than INR 1. | Make sure the entered amount is atleast INR 1.

The currency should be INR when method is upi | This error occurs when you enter a currency other than INR. | Make sure the currency is INR.

3.2. Create a Recurring Payment

Request Parameters

Response Parameters

Error Response Parameters

Error | Cause | Solution

bank_account_invalid | This error occurs when The customer’s bank account is either closed or no longer valid. The customer or bank may have closed the account. | The customer should re-register the mandate.

bank_account_validation_failed | This error occurs when the bank could not validate the customer registration for debiting the customer. | You can retry after some time or reach out to Razorpay.

bank_technical_error | The destination bank was facing technical problems at the time the payment was attempted. This error usually occurs when the Core Banking System encounters a technical error while processing the payment. | You can retry after some time or reach out to Razorpay.

debit_instrument_blocked | This error occurs when the bank temporarily blocks withdrawals on the customer’s account. | The customer should reach out to their bank to get the account unblocked.

debit_instrument_inactive | This error occurs when the bank temporarily blocks withdrawals on the customer’s account. | The customer should reach out to their bank to get the account unblocked.

gateway_technical_error | The payment failed due to a technical error at the gateway. This error usually occurs when the gateway server encounters a technical error while processing the payment. | You can retry after some time or reach out to Razorpay.

incorrect_ifsc | This error occurs when the bank IFSC code is no longer valid. | The customer should re-register the mandate.

insufficient_funds | This error occurs when the customer does not have sufficient funds in the account to complete the payment. | You can retry after asking the customer to add funds to their bank account.

invalid_amount | This error occurs when the amount or currency passed in the payment request is not supported or invalid. This can arise when you pass a different variable type in the amount field or pass an unsupported amount value. | You can check your integration and payment request.

mandate_not_active | This error occurs when the registered mandate is no longer active. The customer or bank could have cancelled the mandate. | The customer should re-register the mandate.

payment_cancelled | This error occurs when the customer has explicitly cancelled the payment. The customer could have given a cancellation instruction to their banks. | You can retry after informing the customer to remove the cancellation request.

payment_declined | Destination Bank or Gateway has declined the payment due to business or technical reasons such as terminal and pricing. | You can retry after some time or reach out to Razorpay.

payment_failed | This error occurs when the destination Bank or Gateway has declined the payment due to business or technical reasons such as terminal and pricing. | You can retry after some time or reach out to Razorpay.

payment_mandate_not_active | This error occurs when the is not yet activated the registered mandate. Banks sometimes take longer to activate the mandates at their end. | You can retry after some time or reach out to Razorpay.

payment_timed_out | This error occurs when the bank with the registered mandate could not debit the customer’s account in time. | You can retry after some time or reach out to Razorpay.

server_error | This error occurs when there is a technical error at Razorpay’s server. | You can retry after some time or reach out to Razorpay.

transaction_limit_exceeded | This error occurs when customers exceed their account’s credit or debit limit during high-value transactions. | You can retry after some time by informing the customer to update their transaction limits.