> ## Documentation Index
> Fetch the complete documentation index at: https://razorpay-60c89f9a-mintlify-audit-missing-sections-1778528421.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# About Contacts

> A Contact can be a vendor or a customer to whom you need to send payouts (similar to a *beneficiary* in your netbanking portal).

* You can add a Contact's name, email id, phone and [Fund Account](/x/fund-accounts) details (bank account, UPI or both) while creating a Contact.
* You can start sending payouts once the Contact has been created.
* There is no limit to the number of Contacts you can add.

<Warning>
  **Contact Support**

  This page is not meant for contacting Razorpay Support. Visit our [contact support page](/x/support) to contact our support team.
</Warning>

## Contact Types

When creating a Contact, you are required to assign a type to the Contact. This helps in categorisation of Contacts and analysis of the payouts made to each category. The following `types` are available:

* `vendor`
* `customer`
* `employee`
* `self`

You are not restricted to use only these `types`. You can create custom `types` for Contacts, as applicable to your business, from the RazorpayX Dashboard.

### Create and View Contact Types

### To create a Contact Type:

1. Log in to the [RazorpayX Dashboard](https://x.razorpay.com/).

2. Navigate to **Contacts** on the left navigation and click **︙**.

3. Click **Create Contact Type**.

4. Enter the **Type Name** and click **CREATE CONTACT TYPE**.

Or, first view the existing Contact Types and decide whether you want to create a new type.

1. Log in to the [RazorpayX Dashboard](https://x.razorpay.com/).

2. Navigate to **Contacts** on the left navigation and click **︙**.

3. Click **View Contact Types**.

4. Scroll to view all the available types or use search.

5. Click **+ CREATE NEW CONTACT TYPE**.

6. Enter the **Type Name** and click **CREATE CONTACT TYPE**.

## Contacts Actions

The following table lists down the actions that can be performed on Contacts using APIs, Dashboard and Bulk Upload:

## Action | API | Dashboard | Bulk Upload

## Create a Contact | ✓ | ✓ | ✓

## Update a Contact | ✓ | ✓ | x

## View Contact details | ✓ | ✓ | x

Mark as inactive | ✓ | ✓ | x

You can [create Contacts using APIs](/api/x/contacts/create) or [create Contacts in bulk](/x/contacts/bulk-uploads).

## Create a Contact

### To create a Contact with Fund Account from the Dashboard:

1. Log in to the [RazorpayX Dashboard](https://x.razorpay.com/).

2. You can create a Contact in two ways:
   * Navigate to the drop-down menu next to **+ Payouts** and click **Add Contact**.

   * Hover over **Contacts** on the left navigation and click **+**.

   * Press C on your keyboard.

   * Navigate to **Contacts** on the left navigation and click **+ CONTACT**.

3. Enter contact details.

4. Click **SAVE AND CLOSE**.

## Update a Contact

### To update a Contact from the Dashboard:

1. Log in to the [RazorpayX Dashboard](https://x.razorpay.com/).
2. Navigate to **Contacts**.
3. Select the Contact you want to edit.
4. Navigate to **Options** → **Edit Contact**.
5. Edit Contact details and click **NEXT**.
6. Click **SAVE AND CLOSE**.

You can also [create](/api/x/contacts/create) and [update](/api/x/contacts/update) contacts using APIs.

## Mark Contact Inactive

Mark Contacts inactive instead of deleting them when you do not require them. You can also activate them following the same steps.

### To mark a Contact inactive from the Dashboard:

1. Log in to the [RazorpayX Dashboard](https://x.razorpay.com/).
2. Navigate to **Contacts**.
3. Select the Contact you want to mark inactive. A right-pane opens up.
4. Click **Options** → **Mark as Inactive**.

## Next Steps

Add [Fund Accounts](/x/fund-accounts).

### Related Information

* [Payouts](/x/payouts)
* [Fund Accounts](/x/fund-accounts/faqs)