> ## Documentation Index
> Fetch the complete documentation index at: https://razorpay-60c89f9a-mintlify-audit-missing-sections-1778528421.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Frequently Asked Questions (FAQs)

> You can issue partial or full refund using:

### 1. How do I initiate a refund?

You can issue partial or full refund using:

* [The Dashboard](/pos/refunds/issue#issue-refunds).
* [APIs](/api/refunds).

By default, the entire amount is refunded. If you issue a partial refund, ensure the partial refund option is selected and enter the desired value in INR.

<Warning>
  **Watch Out!**

  Razorpay issues immediate refunds. Once a refund is issued, it cannot be canceled or reversed.
</Warning>

### 2. Do you charge for refunds?

No, we do not charge for the regular refunds. However, fees and taxes charged for a captured payment are not reversed.

### 3. I am unable to refund a payment. What do I do?

If your current balance is less than the amount you are trying to refund, you can either initiate the refund once you receive further payments or you can [add funds](/payments/dashboard/account-settings#add-funds) to your account from the Dashboard.