> ## Documentation Index
> Fetch the complete documentation index at: https://razorpay-60c89f9a-mintlify-audit-missing-sections-1778528421.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# WhatsApp Integration

> The WhatsApp integration is a quick and convenient method to raise and submit reimbursement requests and proofs, and also view the latest payslips.

<Warning>
  **Watch Out!**

  The WhatsApp integration is available only if:

  * Your organisation has integrated with WhatsApp.
  * You have [enabled the WhatsApp integration](#connect-whatsapp) for your phone number.
</Warning>

## How it Works

1. Ensure your organisation has integrated WhatsApp with Payroll.
2. Connect your WhatsApp account with Payroll.
3. Chat with the WhatsApp bot to raise requests.

## Connect WhatsApp

The WhatsApp integration is available only if your organisation has integrated WhatsApp with Payroll. You can also contact your Manager/HR to check if the integration is available.

To check and enable the WhatsApp integration:

1. Log in to the [Payroll Dashboard](https://payroll.razorpay.com/dashboard).

2. Navigate to **My profile** → **Other Information** → **EDIT**.

3. Check if the **Connect to WhatsApp** is visible.

4. In the Phone Number text box, provide your WhatsApp-enabled phone number.

5. Select the **Enable WhatsApp for my phone number** check box.

You have successfully enabled the WhatsApp integration. Open your WhatsApp application and view the text message from **RazorpayX Payroll**. Text `hi` to get started.

## Use WhatsApp

You can use the WhatsApp integration to:

### Claim Reimbursements

To claim reimbursements via WhatsApp:

1. Open your WhatsApp application → RazorpayX Payroll chat.

2. Text **Hi** in the chat.

3. Tap **File Reimbursement**.

4. Select the **Reimbursement Type** from the pop-up modal. You can select from the reimbursement types your organisation has configured.

5. Type the **Reimbursement Amount** without any special characters. For example, `1500`.

6. **Enter Remarks**, if applicable. Else, tap **Skip**.

7. Enter the expense date in a `DD/MM/YYYY` format. For example, `01/09/2024`.
   * Ensure you enter the forward slashes `/` in the date entered.
   * For single digits, add 0. For example, 01.

8. **Upload Attachments**, if any.
   * On your mobile phone, click the attachment icon to select an existing file or click the camera icon on your mobile phone to take a picture of the bill.
   * On the web app, click the + icon to select an existing file.

9. Click the send icon.

10. Tap **Confirm** to proceed. To cancel or discard the reimbursement request, tap **Restart**.

Your reimbursement request is successful.

### View Payslips

You can use the WhatsApp integration to view past payslips.

1. Open the WhatsApp application and text Hi. You can also click **Go Back to Main Menu**.
2. Tap **View Past Payslips**.
3. Select the **Number of Months** in the pop-up modal.

You have successfully requested to view the past payslips.

You can download the PDFs of the payslips from the chat for the next three hours, after which the PDFs expire.

## Related Information

* [Employee Dashboard](/payroll/employees)
* [Request Reimbursements](/payroll/employees/reimbursements)