> ## Documentation Index
> Fetch the complete documentation index at: https://razorpay-60c89f9a-mintlify-audit-missing-sections-1778528421.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Subscribe to Webhooks

> Subscribe to webhook events relevant to Smart Collect.

To subscribe to webhook events:

1. Log in to the Dashboard.
2. Navigate to **Dashboard** → **Account & Settings** → **Webhooks** to subscribe to any of the events mentioned in the following section.

<Info>
  **Handy Tips**

  * Ensure that you mitigate possible webhook failures.
  * Ensure that you have subscribed to [Smart Collect Events](/webhooks/smart-collect#smart-collect).
  * If the Customer Identifier is customer-specific, please pass `customer_id` while creating the Customer Identifier. Customer\_id will be reflected in webhooks as well for easy reconciliation.
  * To uniquely identify the payment, store the `bank_reference` (unique reference number on the customer's bank statement) received in [webhooks](/webhooks/smart-collect#smart-collect) or the [Fetch API response](/api/payments/smart-collect#fetch-a-customer-identifier-by-id).
</Info>

## Webhook Events and Descriptions

## Webhook Events | Description

## virtual\_account.created | Triggered when a Customer Identifier is created.

## virtual\_account.credited | Triggered when a payment is made to a Customer Identifier.

virtual\_account.closed | Triggered when a Customer Identifier expires on a date set by you or is manually closed by you.

Know more about [Webhooks](/webhooks) and check the [sample payloads](/webhooks/smart-collect).

### Related Information

* [Razorpay Smart Collect](/payments/smart-collect)
* [How Smart Collect Works](/payments/smart-collect/how-it-works)
* [Customer Identifier States](/payments/smart-collect/states)
* [Smart Collect Dashboard](/payments/smart-collect)
* [Create Customer Identifiers](/payments/smart-collect/create)
* [Close Customer Identifiers](/payments/smart-collect/close)
* [Refund Payments](/payments/smart-collect/refund)
* [Refund Failures](/payments/smart-collect/refund-failures)
* [Search for a Customer Identifier](/payments/smart-collect/search)
* [Make Test Payments](/payments/smart-collect/test-payments)
* [Smart Collect APIs](/api/payments/smart-collect)