> ## Documentation Index
> Fetch the complete documentation index at: https://razorpay-60c89f9a-mintlify-audit-missing-sections-1778528421.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Customer Identifier States

> There are two states for a Customer Identifier, **Active** and **Closed**. Given below is an illustration of the life cycle of a Customer Identifier.

The table below lists the various states of a Customer Identifier and gives a brief description of each state:

## Status | Description | Next Steps

## Active | Indicates the Customer Identifier has been created and saved. You can accept payments using this account. | Customers can start making payments to this Customer Identifier.

Closed | Indicates the Customer Identifier has been deactivated or has expired. You cannot accept payments using this account. | Customers can no longer make payments to this Customer Identifier. You cannot reactivate the Customer Identifier. You need to create a new Customer Identifier to start accepting payments.

### Related Information

* [Smart Collect](/payments/smart-collect)
* [How Smart Collect Works](/payments/smart-collect/how-it-works)
* [Auto Third Party Validation (TPV) on Smart Collect](/payments/smart-collect/third-party-validation)
* [Smart Collect APIs](/api/payments/smart-collect)
* [Subscribe to Webhooks](/payments/smart-collect/subscribe-to-webhooks)