> ## Documentation Index > Fetch the complete documentation index at: https://razorpay-60c89f9a-mintlify-audit-missing-sections-1778528421.mintlify.site/llms.txt > Use this file to discover all available pages before exploring further. # Turbo UPI SDK - Error Codes > Given below is the list of error codes categorised by error reasons, with relevant descriptions, source and step. # Turbo UPI SDK - Error Codes Given below is the list of error codes categorised by error reasons, with relevant descriptions, source and step. ### Bad Request Errors Given below is the list of Bad Request errors. ### bank\_not\_live\_on\_upi * **Description**: The selected bank is not enabled on UPI. Please try using another bank. * **Source**: gateway * **Step**: customer\_onboarding ### account\_does\_not\_exist Payment Debit Request * **Description**: No accounts found for the selected bank. Please try using another bank. * **Source**: issuer\_bank * **Step**: payment\_debit\_request ### Payment Credit Request * **Description**: Payment was unsuccessful as the receiver's bank account is not valid. Any amount deducted will be refunded within 5-7 working days. * **Source**: beneficiary\_bank * **Step**: payment\_credit\_request ### transaction\_not\_allowed Payment Debit Request * **Description**: Transaction not permitted to the account as per your bank policy. Please contact your bank for more details or try with another bank account. * **Source**: customer * **Step**: payment\_debit\_request ### Payment Credit Request * **Description**: Payment not allowed as it got declined by the receiver's bank. Any amount deducted will be refunded within 5-7 working days. * **Source**: beneficiary\_bank * **Step**: payment\_credit\_request ### upi\_pin\_registration\_card\_expired * **Description**: Card used while setting UPI PIN has expired. Please use another debit card or use another bank account. * **Source**: issuer\_bank * **Step**: payment\_authentication ### upi\_pin\_registration\_card\_not\_found * **Description**: Card details used while setting UPI PIN are incorrect. Please re-check and try again. * **Source**: issuer\_bank * **Step**: payment\_authentication ### upi\_pin\_registration\_card\_restricted * **Description**: Card used while setting UPI PIN has been blocked by your bank. Please reach out to your bank for more information or try using another bank account. * **Source**: issuer\_bank * **Step**: payment\_authentication ### bank\_technical\_error * **Description**: Payment was unsuccessful due to a temporary issue. Any amount deducted will be refunded within 5-7 working days. * **Source**: beneficiary\_bank * **Step**: payment\_status\_request ### pin\_not\_set * **Description**: Payment was unsuccessful as you have not set the UPI PIN on the app. Try using another method. * **Source**: customer\_psp * **Step**: payment\_authentication ### customer\_not\_registered * **Description**: No bank account is associated with this mobile number. Please try again by adding your account. * **Source**: gateway * **Step**: customer\_onboarding ### server\_error * **Description**: Payment was unsuccessful due to a temporary issue. Any amount deducted will be refunded within 5-7 working days. * **Source**: gateway * **Step**: payment\_authentication ### payment\_cancelled\_by\_user * **Description**: Flow was aborted as you pressed back from the PIN screen. Please try again. * **Source**: customer * **Step**: payment\_authorization ### Gateway Errors Given below is the list of gateway errors. ### incorrect\_otp * **Description**: You have entered an incorrect OTP. Try again. * **Source**: customer * **Step**: customer\_onboarding ### otp\_expired * **Description**: You have entered an expired OTP. Please regenerate OTP and try again. * **Source**: customer * **Step**: customer\_onboarding ### insufficient\_funds * **Description**: Payment was unsuccessful due to insufficient funds. Kindly check your balance and try again. * **Source**: customer * **Step**: payment\_debit\_request ### insufficient\_funds\_mandate\_block * **Description**: Payment was unsuccessful as the amount in your account is blocked for another payment. Try using another account. * **Source**: issuer\_bank * **Step**: payment\_authentication ### otp\_attempts\_exceeded * **Description**: You have entered an incorrect OTP too many times. Try again in some time. * **Source**: customer\_psp * **Step**: customer\_onboarding ### account\_dormant * **Description**: Payment was unsuccessful as the receiver's bank account is inactive. Any amount deducted will be refunded within 5-7 working days. * **Source**: beneficiary\_bank * **Step**: payment\_credit\_request ### bank\_not\_live\_on\_upi * **Description**: Selected bank is not available on UPI. Please try using another bank. * **Source**: issuer\_bank * **Step**: customer\_onboarding ### payment\_timed\_out Temporary Issue * **Description**: Payment was unsuccessful due to a temporary issue. Any amount deducted will be refunded within 5-7 working days. * **Source**: beneficiary\_bank * **Step**: payment\_response ### UPI ID Not Reachable * **Description**: Payment was unsuccessful as the bank linked to this UPI ID is not reachable at this time. * **Source**: issuer\_bank * **Step**: payment\_debit\_response ### first\_transaction\_limit\_exceeded * **Description**: Payment was unsuccessful as you exceeded the first-time transaction limit set by your bank. You can use another bank account or retry after 24 hours. * **Source**: issuer\_bank * **Step**: payment\_debit\_response ### transaction\_limit\_exceeded Limit Set By Bank Exceeded * **Description**: Payment was unsuccessful as you exceeded the transaction limit set by your bank. Try using another account. * **Source**: issuer\_bank * **Step**: payment\_debit\_response ### Daily Amount Limit Exceeded * **Description**: Payment was unsuccessful as you exceeded the amount limit for the day with this bank account. Try using another account. * **Source**: issuer\_bank * **Step**: payment\_debit\_response ### first\_time\_transaction\_freeze\_period * **Description**: Payment was unsuccessful due to the cooling period set by your bank for first-time user. Please try again after some time. * **Source**: issuer\_bank * **Step**: payment\_debit\_response ### transaction\_frequency\_limit\_exceeded * **Description**: Payment was unsuccessful as the number of transactions exceeds the max limit set by the bank. You can use another bank account or retry after some time. * **Source**: issuer\_bank * **Step**: payment\_debit\_response ### bank\_account\_inactive Issuer Bank Account Inactive * **Description**: Payment was unsuccessful as your account is not active. Please try using another bank account. * **Source**: issuer\_bank * **Step**: payment\_debit\_request ### Receiver Bank Account Inactive * **Description**: Payment was unsuccessful as the receiver's bank account is not active. Any amount deducted will be refunded within 5-7 working days. * **Source**: beneficiary\_bank * **Step**: payment\_debit\_request ### server\_error Temporary Issue - Issuer Bank * **Description**: Payment was unsuccessful due to a temporary issue. Please retry in some time. * **Source**: beneficiary\_bank * **Step**: payment\_request ### Temporary Issue - Beneficiary Bank * **Description**: Payment was unsuccessful due to a temporary issue. Please retry in some time. * **Source**: issuer\_bank * **Step**: payment\_request ### invalid\_ifsc * **Description**: Payment was unsuccessful due to a temporary issue. Please retry in some time. * **Source**: gateway * **Step**: payment\_authentication ### upi\_pin\_registration\_card\_blocked * **Description**: Card used while setting UPI PIN has been blocked by your bank. Please reach out to your bank for more information or try using another bank account. * **Source**: issuer\_bank * **Step**: payment\_authentication ### bank\_technical\_error UPI ID Temporarily Unavailable * **Description**: Payment was unsuccessful as the bank linked to this UPI ID is temporarily unavailable. Any amount deducted will be refunded within 5-7 working days. * **Source**: issuer\_bank * **Step**: payment\_credit\_response ### Temporary Issue * **Description**: Payment was unsuccessful due to a temporary issue. Any amount deducted will be refunded within 5-7 working days. * **Source**: issuer\_bank * **Step**: payment\_credit\_response ### payment\_declined Declined by Bank * **Description**: Payment was unsuccessful as it was declined by your bank. Reach out to your bank for more details. Try using another account. * **Source**: issuer\_bank * **Step**: payment\_debit\_request ### Temporary Issue * **Description**: Payment was unsuccessful due to a temporary issue. Any amount deducted will be refunded within 5-7 working days. * **Source**: beneficiary\_bank * **Step**: payment\_debit\_request ### pin\_attempts\_exceeded * **Description**: You have exceeded the incorrect UPI PIN attempts. You can use another bank account or retry after 24 hours. * **Source**: customer * **Step**: payment\_authentication ### incorrect\_pin * **Description**: You have entered incorrect UPI PIN. Please try again with the correct UPI PIN. * **Source**: customer * **Step**: payment\_authentication ### linked\_account\_removal\_failed * **Description**: Unable to remove the account. Please try again. * **Source**: customer\_psp * **Step**: account\_management ### sms\_text\_not\_received * **Description**: Something went wrong while sending SMS. Please try again. * **Source**: gateway * **Step**: customer\_onboarding ### Server Errors Given below is the list of server errors. ### server\_error * **Description**: Payment was unsuccessful due to a temporary issue. Any amount deducted will be refunded within 5-7 working days. * **Source**: issuer\_bank * **Step**: customer\_onboarding ### server\_error * **Description**: We are facing some trouble completing your request at the moment. Please try again shortly. * **Source**: internal * **Step**: payment\_authorization