> ## Documentation Index
> Fetch the complete documentation index at: https://razorpay-60c89f9a-mintlify-audit-missing-sections-1778528421.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting & FAQs

> To verify if webhooks are enabled:

### 1. How can I verify if webhooks are auto-configured?

To verify if webhooks are enabled:

1. Log in to the Razorpay Dashboard and navigate to **Account & Settings**.

2. In the **Website and app settings** section, click **Webhooks**.

3. Select the relevant webhook **URL**.

4. On the right panel, check if the status for `payment.authorized`, `payment.failed` and `refund.created` is enabled.

### 2. What is the difference between an Order Id and Order Number?

**Order Id**: When a customer clicks the pay button on your app, an Order is created and a corresponding "order\_id" is generated in the response.

**Order Number**: It simply acts like a serial number. You can search a particular order with the help of the Order Number.

<Info>
  **Handy Tips**

  To reconcile the payments, you can verify the Order Id from the Drupal Commerce Dashboard with **Order Id** mentioned on the Razorpay Dashboard. Navigate to **Transactions** → **Orders** or **Payments** on the Razorpay Dashboard to view the **Order Id**.
</Info>

### 3. How can I uninstall the plugin?

Follow the step given below to uninstall the plugin:

1. Log in to your [Drupal Commerce Dashboard](https://drupal.plugin.razorpay.in/).
2. Navigate to **Extend** → **Uninstall**.
3. Search for **Razorpay** in the **Filter** section.
4. Select the check box and click **Uninstall**.

### 4. Does the Drupal Commerce plugin support 3 or 0 decimal unit currencies?

The Drupal Commerce plugin currently supports only currencies that use 2 decimal units. For example: USD, EUR, INR. It does not support currencies with 0 decimal (for example, JPY) or 3 decimal units (for example, BHD).