> ## Documentation Index
> Fetch the complete documentation index at: https://razorpay-60c89f9a-mintlify-audit-missing-sections-1778528421.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# RTO Insights

> View information about cost savings, risky ZIP codes and IP Addresses and take specific actions as required. You can generate data for a selected period of up to the last 90 days.

<Warning>
  **Watch Out!**

  * We recommend integrating with logistics partners like [Shiprocket](/payments/magic-checkout/rto-reduction/logistics-partners/shiprocket), [Delhivery](/payments/magic-checkout/rto-reduction/logistics-partners/delhivery), [Unicommerce](/payments/magic-checkout/rto-reduction/logistics-partners/unicommerce), [ClickPost](/payments/magic-checkout/rto-reduction/logistics-partners/clickpost) and  [iThink Logistics](/payments/magic-checkout/rto-reduction/logistics-partners/ithink-logistics) to reflect the data on the widget.

  * You can only view these widgets.
</Warning>

## Widgets

The following widgets are available in the **RTO Insights** tab of the [RTO Analytics Dashboard](/payments/magic-checkout/analytics/rto). Check which widgets are applicable when you opt either for:

* COD Intelligence.
* Manual review of COD Orders.

## Widget | COD Intelligence | Manual review of COD Orders

## [Cost saved by COD Intelligence](#cost-saved-by-cod-intelligence) | ✓ | x

## [Cost Saved Due to Manual Review of COD Orders](#cost-saved-due-to-manual-review-of-cod-orders) | x | ✓

\[RTO Orders by ZIP codes and IP Addresses]\(#rto-orders-by-ZIP codes-and-ip-addresses) | ✓ | ✓

## Cost Saved by COD Intelligence

The following chart provides insights only when you opt for **COD Intelligence** in the **Settings** section. It displays how much shipping cost you have saved as COD Intelligence blocked risky RTO orders.

You can filter the data to display it on a **Daily**, **Weekly** or **Monthly** basis. Hover over the graph for more details.

<Info>
  **Handy Tips**

  The default shipping charge is ₹75. You can enter your average shipping charge in the field.
</Info>

## Cost Saved Due to Manual Review of COD Orders

The following chart provides insights only when you opt for **Manual review of COD orders** in the **Settings** section.

The **Cost saved due to manual review of COD orders** widget shows the trend of cost saved. You can view the data **Daily**, **Weekly** or **Monthly**.

<Info>
  **Handy Tips**

  [Automate](/payments/magic-checkout/order-settings/review-cod-orders/workflow#how-it-works) your manual review process or let COD Intelligence handle your COD Orders. Know more about the [RTO Analytics Dashboard for COD Intelligence](/payments/magic-checkout/analytics/rto).
</Info>

## RTO Orders by ZIP codes and IP Addresses

The following widget is available when you opt for either **COD Intelligence** or **Manual review of COD orders** in the **Settings** section.

This tab displays the RTO orders at the zipcode (PIN code) and IP address level. These are sorted based on the **RTO risk %**. You can also view the total number of orders shipped and returned for each zipcode and IP address.

You can block or unblock COD orders for a zipcode or an IP address. Orders from these ZIP codes or IP addresses will not be eligible for COD in the future. Click **next** to view more data.

### Related information

* [Risk Report](/payments/magic-checkout/analytics/rto/risk-report)
* [Manually Review COD Orders](/payments/magic-checkout/order-settings/review-cod-orders)