> ## Documentation Index
> Fetch the complete documentation index at: https://razorpay-60c89f9a-mintlify-audit-missing-sections-1778528421.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting & FAQs

> No, Razorpay Direct - Credit Card plugin is independent of Shopify's 1-page checkout, therefore, anyone can use this plugin.

### 1. Is this new plugin only for businesses who have moved to Shopify’s 1-page checkout?

No, Razorpay Direct - Credit Card plugin is independent of Shopify's 1-page checkout, therefore, anyone can use this plugin.

### 2. How can I install Razorpay Direct - Credit Card Plugin?

Follow the [installation steps](/payments/ecommerce-plugins/razorpay-direct-credit-card#integration-steps) to install the plugin.

### 3. Can I use the same MID for Razorpay Direct - Credit Card Plugin and the Razorpay Payment Gateway app?

Yes, you can use the same MID for in-platform/onsite and other Payment Gateway apps (Razorpay Payment Gateway or other Payment Gateways).

### 4. Can I use two in-platform/onsite apps for card transactions?

No, a business can only use one in-platform/onsite app. All their card transactions will go through that in-platform/onsite app only.

### 5. What will the UI look like when an in-platform/onsite app and multiple offsite Payment Gateway apps are installed?

The in-platform/onsite cards app always takes precedence and is listed first. All other Payment Gateway apps are listed below, similar to Shopify’s checkout UI.

### 6. What if I am not a Razorpay Payment Gateway user? How can I start using the Razorpay Direct - Credit Card Plugin?

You can create a Razorpay account and use the [Razorpay Direct - Credit Card Plugin](/payments/ecommerce-plugins/razorpay-direct-credit-card) for credit card payments even if you are not currently a [Razorpay Payment Gateway](/payments/payment-gateway) user.

### 7. How can I verify if webhooks are auto-configured?

To verify if webhooks are enabled:

1. Log in to the Dashboard and navigate to **Account & Settings**.

2. In the **Website and app settings** section, click **Webhooks**.

3. Select the relevant webhook **URL**.

4. On the right panel, check if the status for `order.paid`, `payment.authorized`, `refund.processed` and `refund.failed` is enabled.

### 8. How can I accept payments?

To accept **live** payments, follow the steps mentioned in the [Switch from Test Mode to Live Mode](/payments/ecommerce-plugins/razorpay-direct-credit-card#22-switch-from-test-mode-to-live-mode)  section.